Executive Housekeeping Manager - Guest Experience Leader

Comfort Suites St Charles – St. Louis; Saint Charles (MO); On-site; USD 40,000 - 42,000; Full time

Job summary

Comfort Suites St Charles – St. Louis is seeking an experienced housekeeping manager to lead our team and uphold the highest standards of cleanliness across guest rooms and public areas.

You will monitor daily operations, train staff, manage inventory and supplies, and coordinate with front office to report maintenance needs. The role requires supervisory experience in hospitality, strong leadership, and a commitment to guest satisfaction.

Qualifications

• Over 2 years of experience in guest services or hospitality.
• A High school diploma or GED is required.
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position.
• Must possess excellent leadership, organizing, and customer service skills.
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment.

Responsibilities

• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed

Skills

Leadership

Customer service

Supervisory experience

EVS knowledge

Education

High school diploma or GED

Job description

Comfort Suites St Charles – St. Louis is seeking an experienced housekeeping manager to lead our team and uphold the highest standards of cleanliness across guest rooms and public areas.

You will monitor daily operations, train staff, manage inventory and supplies, and coordinate with front office to report maintenance needs. The role requires supervisory experience in hospitality, strong leadership, and a commitment to guest satisfaction.