Assistant Executive Housekeeper

Holiday Inn Express - Lexington, Kentucky; Lexington (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Holiday Inn Express - Lexington, Kentucky is seeking an Assistant Executive Housekeeper to lead a housekeeping and laundry team. You will coach staff, inspect rooms, and help maintain brand-standard cleanliness and guest satisfaction.

This role requires a natural leader with attention to detail, flexibility, and the ability to work weekends and holidays. You’ll partner with front desk and maintenance to keep operations smooth and ensure a positive guest experience.

Qualifications

• At least 6 months of housekeeping or related experience.

Responsibilities

• Lead the Clean Dream Team – support Executive Housekeeper and manage housekeeping and laundry operations when away.
• Coach & Train – interview, train, and support Housekeepers and Laundry Team Members.
• Set the Standard – hold team members to core values and performance expectations.
• Room Readiness Pro – assign daily room boards and tasks while tracking checkouts.
• Quality Champion – inspect rooms to ensure brand standards.
• Fix It Fast – guide team members to correct issues promptly.
• Jump In When Needed – assist with cleaning and public areas during busy times.
• Behind-the-Scenes Organizer – ensure storage rooms are stocked and deliveries stored.
• Communication Hub – work with Front Desk, Maintenance, and Management.
• Lost & Found Legend – log and store items properly in software.
• Schedule Support – ensure shifts are covered, including weekends and holidays.
• Team Morale Booster – maintain a positive work environment.

Skills

Leadership

Team Coaching

Guest service focus

Communication

Problem solving

Job description

Do you love walking into a perfectly clean room and knowing your leadership made it happen? Are you someone who enjoys guiding a team, solving problems on the fly, and making sure every guest feels completely taken care of? Join us as our Assistant Executive Housekeeper and help lead a housekeeping team that takes pride in excellence, teamwork, and guest satisfaction!

Why You'll Love This Job

• Be a Leader Who Makes a Difference – Support and guide a hardworking team while ensuring every space exceeds expectations
• Variety Every Day – From coaching team members to inspecting rooms and jumping in where needed, no two days are the same
• Guest-Focused Purpose – Your work directly impacts guest comfort, cleanliness, and overall experience

What You'll Be Doing

• Lead the Clean Dream Team – Support the Executive Housekeeper and manage housekeeping and laundry operations when they’re away
• Coach & Train – Interview, train, and support Housekeepers and Laundry Team Members
• Set the Standard – Hold team members accountable to core values and performance expectations
• Room Readiness Pro – Assign daily room boards, hallways, and extra tasks while tracking late checkouts and early departures
• Quality Champion – Inspect due-out, vacant, and inspected rooms to ensure they exceed brand standards
• Fix It Fast – When something’s not right, guide team members to correct it immediately
• Jump In When Needed – Assist with room cleaning, laundry, and public area upkeep during busy times
• Behind-the-Scenes Organizer – Ensure storage rooms are stocked and organized; put away deliveries promptly
• Communication Hub – Work closely with the Front Desk, Maintenance, and Management to keep operations running smoothly
• Lost & Found Legend – Collect, log, and store items properly in software programs
• Schedule Support – Help ensure all shifts are covered fairly, including weekends, holidays, and call-ins
• Team Morale Booster – Maintain a positive attitude and support a respectful, upbeat work environment

Who You Are

• A natural leader who enjoys motivating and supporting others
• Detail-oriented with high standards for cleanliness and organization
• Calm, flexible, and solution-focused in a fast-paced environment
• Comfortable using basic computer systems and record keeping
• Flexible and reliable with varying schedules, including weekends, evenings, and holidays
• At least 6 months of housekeeping or related experience