Executive Housekeeper: Lead Team, Elevate Cleanliness

Hilton Garden Inn Hotel; Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

401(k) enrollment

Hotel discounts

Travel discounts

Professional development

Promotion opportunities

Job summary

First Hospitality seeks an Executive Housekeeper to lead the hotel housekeeping department in Minneapolis. You will coach and train the team, schedule staff, manage inventory, and uphold brand standards of cleanliness and guest satisfaction.

You’ll coordinate with guest services on arrivals/departures, ensure timely responses to guest requests, and drive department goals, safety, and budget adherence while maintaining a professional presence aligned with the company’s expectations.

Qualifications

• 3+ years of hotel housekeeping experience, preferably in a leadership role.
• High School diploma or equivalency education certificate required.
• Excellent verbal and written communication skills.
• Must be able to speak, read, and write in primary language used in the workplace.

Responsibilities

• Proactively manage total cleanliness of the physical building, guest rooms, public spaces, and associates common areas.
• Ensure compliance with hotel brand standards, updating department procedures as needed.
• Recruit, train, and develop the hotel’s housekeeping team, providing ongoing learning opportunities and support as needed.
• Schedule housekeeping team based on business levels and workload demands according to hotel’s labor guidelines.
• Lead and support department goals, objectives, and budgets.
• Follow safety and security guidelines to ensure safe workplace practices to protect health and wellbeing of all associates.
• Effectively communicate with hotel departments to ensure timely response and completion of housekeeping and cleanliness needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

Skills

Excellent communication

Education

High School diploma or equivalency

Job description

First Hospitality seeks an Executive Housekeeper to lead the hotel housekeeping department in Minneapolis. You will coach and train the team, schedule staff, manage inventory, and uphold brand standards of cleanliness and guest satisfaction.

You’ll coordinate with guest services on arrivals/departures, ensure timely responses to guest requests, and drive department goals, safety, and budget adherence while maintaining a professional presence aligned with the company’s expectations.