Executive Housekeeper — Lead Hotel Ops, PTO & 401(k)

Stonebridge Hospitality Management; Boston (MA); Vor Ort; USD 80.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Travel and lodging perks

Zusammenfassung

Stonebridge Hospitality Management is seeking an Executive Housekeeper in Boston, MA to lead the housekeeping and laundry departments, ensuring pristine rooms and efficient operations. The role oversees staffing, training, and inventory while collaborating with the General Manager to maintain service standards and costs.

The ideal candidate has 5+ years in supervisory housekeeping, strong leadership, and excellent communication.

Qualifikationen

• 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment.
• Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.
• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to develop and manage budgets and control costs effectively.
• Exceptional problem-solving skills and the ability to handle guest complaints professionally.
• Time management and organizational skills to handle multiple tasks and priorities.

Aufgaben

• Manage daily operations of the housekeeping and laundry departments.
• Recruit, train, supervise, and evaluate housekeeping staff.
• Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Develop staff schedules within budgeted labor guidelines to maximize productivity.
• Conduct regular inspections to ensure cleanliness standards are met.
• Monitor and manage housekeeping supplies and inventory, placing orders as needed.
• Collaborate with the maintenance department for timely repairs and upkeep.
• Monitor guest service scores and address cleanliness or service issues promptly.
• Oversee departmental budget planning and control costs.
• Coordinate with the front desk on room status updates and clean room availability.
• Ensure compliance with health, safety, and environmental regulations.
• Implement deep cleaning and preventive maintenance programs.

Kenntnisse

Leadership

Communication

Housekeeping software

Budgeting

Staff supervision

Attention to detail

Time management

Organizational skills

MS Office

Guest service

Ausbildung

Hospitality management degree

Tools

Housekeeping management software

Microsoft Office

Jobbeschreibung

Stonebridge Hospitality Management is seeking an Executive Housekeeper in Boston, MA to lead the housekeeping and laundry departments, ensuring pristine rooms and efficient operations. The role oversees staffing, training, and inventory while collaborating with the General Manager to maintain service standards and costs.

The ideal candidate has 5+ years in supervisory housekeeping, strong leadership, and excellent communication.