Housekeeping Supervisor

Stonebridge Companies; Massachusetts; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies in Boston, Massachusetts is seeking a Housekeeping Supervisor to lead room attendants, laundry attendants, and public area staff to uphold cleanliness and quality across rooms and public spaces.

You will train, coach, and provide performance feedback, monitor equipment, manage inventory, and ensure guest satisfaction scores meet brand standards while maintaining safety and asset protection.

Qualifications

• Education level is not mandatory; minimal formal education acceptable.
• Up to one month related experience or training, or equivalent combination.

Responsibilities

• Direct housekeeping staff to ensure rooms and public areas meet cleanliness and quality standards.
• Provide training, coaching, and performance feedback for efficiency.
• Monitor equipment condition and maintenance to protect assets and safety.
• Manage inventory and inspect rooms/suites; report status.
• Ensure stock rooms have proper supplies.
• Record work assignments and prepare period reports.
• Support to Executive Housekeeper and guest satisfaction initiatives.
• Perform other duties as assigned.

Skills

Staff supervision

Training & coaching

Quality standards

Communication

Education

High school education not required

Job description

City, State: Boston, Massachusetts

The purpose of a HOUSEKEEPING SUPERVISOR is to direct housekeeping staff to ensure all rooms and public areas meet established cleanliness and quality standards.

Hourly WAGE: $23.00 - $24.50/hour

Essential Duties and Responsibilities

• Supervise housekeeping staff, including room attendants, laundry attendants, public area attendants and inspect, train and supervise room attendants to ensure all rooms and public areas meet established cleanliness and quality standards.
• Provides open communications, training, coach and counsel and provides performance feedback to ensure maximum efficiency.
• Monitors the condition of all housekeeping equipment for proper maintenance, cleaning and repair to protect assets and ensure maximum efficiency and a safe work environment.
• Assesses inventory, assigns, inspects and verifies and reports status of rooms/suites.
• Ensures stock rooms and carts are maintained with proper supplies.
• Record data concerning work assignments, personal actions and prepare periodic reports.
• May inspect rooms as occupancy and staffing needs fluctuate.
• Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations.
• Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Qualifications and Requirements

Education/Experience

• High school education is not required.
• Up to one month related experience or training; or equivalent combination of education and experience.

Work Environment

Be able to work in a standing position for long periods of time up to 8 hours a day. Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision. Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.

Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-10-08.

Benefits

• Medical
• Dental
• Vision
• PTO
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks

Company Values

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.