Executive Housekeeper: Lead a Premier, Guest-Focused Team

Home2 Suites by Hilton Alcoa Knoxville Airport; Alcoa (TN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, Vision & LifeInsurance

Paid Time Off (PTO)

Free Telehealth

Franchise Travel Benefits

401(k)

Daily Pay

A supportive team and a company that

Job summary

Home2 Suites by Hilton Alcoa Knoxville Airport is seeking an Executive Housekeeper to lead the housekeeping department and deliver a clean, welcoming guest experience. You will supervise staff, assign rooms, coordinate with Front Desk and Maintenance, and ensure daily operations run smoothly with a focus on positivity, organization, and accountability.

Ideal candidates bring 1–2 years of supervisory housekeeping experience, strong guest service, and a calm, professional leadership style.

Qualifications

• 1–2 years of housekeeping supervisory experience.
• 3–5 years of hospitality experience preferred.
• Strong guest service background.
• Positive attitude with professional verbal communication.
• Excellent attention to detail and organizational skills.
• A true team player who leads calmly and confidently.
• Ability to lift, push, pull, or carry up to 25 lbs.
• Ability to stand and walk for up to 100% of the shift.

Responsibilities

• Assign rooms and staffing based on availability and workload.
• Coordinate daily with Front Desk and Maintenance.
• Conduct daily hotel walk-throughs (rooms, common areas, parking lot, sidewalks, trash areas).
• Ensure adequate linens and supplies for daily and overnight needs.
• Monitor timeclock usage to ensure accurate scheduling.
• Inspect all cleaned rooms and update room status in the system.
• Ensure all issues are corrected before rooms are released to the Front Desk.
• Review room productivity and assist with performance evaluations.
• Train new housekeepers through hands-on demonstration and feedback.
• Lead by example to promote efficiency, professionalism, and pride in work.
• Complete performance reviews and handle corrective action or terminations when necessary.
• Manage housekeeping storage areas and inventory (secure, stocked, and organized).
• Ensure carts are clean, stocked, and properly labeled.
• Maintain Lost & Found logs and procedures.
• Follow all brand, hotel, bloodborne pathogen, and bed bug training.
• Follow all company policies, procedures, and standards.

Skills

Housekeeping supervision

Guest service

Leadership

Job description

Home2 Suites by Hilton Alcoa Knoxville Airport is seeking an Executive Housekeeper to lead the housekeeping department and deliver a clean, welcoming guest experience. You will supervise staff, assign rooms, coordinate with Front Desk and Maintenance, and ensure daily operations run smoothly with a focus on positivity, organization, and accountability.

Ideal candidates bring 1–2 years of supervisory housekeeping experience, strong guest service, and a calm, professional leadership style.