Guest Experience Housekeeper

OCI Hospitality; Tampa (FL); Hybrid; USD 26,000 - 38,000; Full time

Job summary

OCI Hospitality in Tampa, Florida is seeking a diligent Hotel Housekeeping Associate to maintain cleanliness across guestrooms and public areas. You will service rooms, corridors, lobby, pool and fitness areas, ensuring timely, high-quality standards are met.

The role emphasizes guest service, equipment operation, linen maintenance and adherence to safety procedures, with opportunities to contribute to team tasks and daily operations in a fast-paced hotel environment.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio.
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas.
• Replaces and provides all linens as necessary in accordance with standards including making beds.
• Replaces or provides required supplies in guestrooms and public areas.
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards.
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns.
• Reports room status and maintenance problems promptly.
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains.
• Handles chemicals and cleaning supplies with care and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Performs all tasks and functions related to laundry and linen care.
• Maintains appropriately stocked linen and storage rooms.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal communication

Organization & detail

Poise under pressure

Professional conduct

Job description

OCI Hospitality in Tampa, Florida is seeking a diligent Hotel Housekeeping Associate to maintain cleanliness across guestrooms and public areas. You will service rooms, corridors, lobby, pool and fitness areas, ensuring timely, high-quality standards are met.

The role emphasizes guest service, equipment operation, linen maintenance and adherence to safety procedures, with opportunities to contribute to team tasks and daily operations in a fast-paced hotel environment.