Executive Housekeeper | Homewood Suites | Washington DC Convention Center

PM Hotel Group; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM Hotel Group is seeking an Executive Housekeeper to lead all housekeeping and laundry operations across the property. You will supervise guest rooms, public areas and food & beverage spaces while coaching and developing a high-performing team.

The role requires a Hotel Management degree or related field and at least 2 years of housekeeping management experience, with strong customer service, problem-solving and conflict resolution skills. Flexibility for varied schedules is a plus.

Qualifications

• Degree in Hotel Management or related field with at least 2 years of housekeeping management experience.
• Experience in coaching, mentoring and teambuilding.
• Excellent customer service, problem-solving and conflict resolution skills.
• You are a people-person and interact with team members constantly.

Responsibilities

• Oversee all housekeeping and laundry operations and areas.
• Supervise cleanliness of guest rooms, lobbies, public areas, bathrooms, guest floors and bar/restaurant.
• Select, train and develop team members.
• Provide clear direction in assigning, scheduling and instructing staff.
• Plan and conduct staff meetings and disseminate pertinent information.
• Manage housekeeping and laundry budgets and inventory to ensure efficient operations.

Skills

People management

Customer service

Problem-solving

Conflict resolution

Team leadership

Education

Hotel Management degree

Related field

Job description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success.

Some responsibilities you can expect to complete on a daily basis include:

• Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
• Selecting, training, and developing team members
• Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work.
• Planning and conducting staff meetings. Attending various other related meetings to obtain and disseminate pertinent information.
• Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.

Where You’ve Been:

You have a degree in Hotel Management or a related field and at least 2 years of experience in housekeeping management, hotel preferred. You'll have some experience in coaching, mentoring, and teambuilding. You’re someone with excellent customer service skills, problem-solving skills, and conflict resolution skills. Most importantly, you must be a people-person as you’ll be interacting with other team members constantly!

When You’re Here:

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.