Executive Housekeeper | Ft Lauderdale Downtown Courtyard

Shaner Hotels; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Shaner Hotels is seeking a housekeeping leader for the Fort Lauderdale Downtown Courtyard by Marriott, a 137-room property near Fort Lauderdale Beach with a rooftop bar and pool. The role oversees the housekeeping team to deliver exceptional cleanliness and guest experiences in a dynamic hotel environment.

The ideal candidate has 1–3 years of housekeeping management in hospitality, with strong communication skills and a bilingual English/Spanish advantage.

Qualifications

• Minimum 1-3 years of housekeeping management experience in the hospitality industry.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively with guests, management, and co-workers.
• High school graduate or equivalent; some college preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Direct and manage the housekeeping staff to ensure high quality service.
• Prepare weekly work schedules and adjust to meet business demands.
• Hire, train and develop team members and ensure all required training is completed.
• Maintain cleanliness, sanitation, and organization of all assigned areas.
• Handle guest complaints and ensure guest satisfaction.

Skills

Housekeeping management

Bilingual English/Spanish

Education

High school diploma or equivalent

Some college coursework

Job description

Shaner Hotels has an exciting opportunity to join our team at the Fort Lauderdale Downtown Courtyard by Marriott. Located just minutes from the beautiful Fort Lauderdale Beach, this 137-room hotel offers an exceptional guest experience with modern accommodations, a spectacular rooftop bar and pool, and a prime downtown location.

With over 2,300 square feet of flexible meeting and event space, our hotel welcomes both business and leisure travelers while providing associates with the opportunity to grow their hospitality careers in a dynamic and engaging environment.

At Shaner Hotels, we are committed to delivering exceptional service, creating memorable guest experiences, and providing our associates with opportunities for professional growth. If you are passionate about hospitality and enjoy being part of a team that makes a difference every day, we invite you to explore this exciting opportunity and join our team!

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Handle guest complaints ensuring guest satisfaction.
• Hire, train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Ensure all end of month reports are completed to standard.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains Housekeeping Department's annual budget.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

• Minimum 1-3 years of housekeeping management experience in the hospitality industry.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.