Executive Housekeeper

TLTsolutions; Waldorf (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

TLTsolutions is seeking an Executive Housekeeper to lead the hotel's housekeeping department and ensure rooms meet the highest cleanliness standards for guest satisfaction.

You will supervise, train, and schedule staff, manage payroll and inventory, and collaborate with Front Desk and Engineering to maintain smooth operations, even on weekends and holidays.

Qualifications

• Minimum 2 years of housekeeping supervisory or management experience, preferably in a hotel.
• High school diploma or equivalent required.
• Ability to supervise, train, schedule, and manage housekeeping staff effectively.
• Knowledge of hotel cleanliness standards, room inspections, and quality assurance procedures.
• Experience monitoring payroll, labor costs, inventory, and departmental expenses.
• Ability to manage daily operations, prioritize tasks, and ensure rooms are guest-ready.
• Strong verbal and written communication with Front Desk, Engineering, and hotel management.
• Basic computer skills: email, spreadsheets, hotel operating systems.
• Ability to resolve guest complaints, address staffing challenges, maintain high cleanliness standards.
• Must be flexible to work weekends, holidays, and varying shifts.

Responsibilities

• Lead housekeeping team to deliver consistent, high-quality service.
• Ensure compliance with hotel brand standards and cost controls.

Skills

Leadership

Organization

Communication

Problem solving

Availability

Physical fitness

Budget management

Quality control

Education

High school diploma

Tools

Email

Spreadsheets

Hotel operating systems

Job description

Executive Housekeeper – Job Requirements

• Experience: Minimum of 2 years of housekeeping supervisory or management experience, preferably in a hotel environment.

• Education: High school diploma or equivalent required.

• Leadership: Ability to supervise, train, schedule, and manage housekeeping staff effectively.

• Quality Control: Knowledge of hotel cleanliness standards, room inspections, and quality assurance procedures.

• Budget Management: Experience monitoring payroll, labor costs, inventory, and departmental expenses.

• Organization: Ability to manage daily operations, prioritize tasks, and ensure rooms are ready for guest arrivals.

• Communication: Strong verbal and written communication skills with the ability to work effectively with the Front Desk, Engineering, and hotel management.

• Technical Skills: Basic computer skills, including email, spreadsheets, and hotel operating systems.

• Problem-Solving: Ability to resolve guest complaints, address staffing challenges, and maintain high cleanliness standards.

• Availability: Must be flexible to work weekends, holidays, and varying shifts as business needs require.

• Physical Requirements: Ability to walk throughout the property, inspect guest rooms, and assist with housekeeping operations when necessary.

Key Expectations: Maintain high cleanliness and guest satisfaction scores, control labor and supply costs, ensure compliance with hotel brand standards, and lead the housekeeping team to deliver consistent, high-quality service.