Executive Housekeeper

Hampton Inn Waldorf; Waldorf (MD); On-site; USD 50,000 - 65,000; Full time

Job summary

Hampton Inn Waldorf in Waldorf, MD is seeking an Executive Housekeeper to lead daily housekeeping operations, manage a team of room attendants and supervisors, and uphold the hotel's cleanliness standards.

The role requires at least 2 years of supervisory experience in housekeeping, a high school diploma, strong leadership and communication skills, budget awareness, and the ability to work weekends or holidays.

Qualifications

• Minimum of 2 years of housekeeping supervisory or management experience, preferably in a hotel environment.
• Education: High school diploma or equivalent required.
• Leadership: Ability to supervise, train, schedule, and manage housekeeping staff effectively.
• Quality Control: Knowledge of hotel cleanliness standards, room inspections, and quality assurance procedures.
• Budget Management: Experience monitoring payroll, labor costs, inventory, and departmental expenses.
• Organization: Ability to manage daily operations, prioritize tasks, and ensure rooms are ready for guest arrivals.
• Communication: Strong verbal and written communication skills with the ability to work effectively with the Front Desk, Engineering, and hotel management.
• Technical Skills: Basic computer skills, including email, spreadsheets, and hotel operating systems.
• Problem-Solving: Ability to resolve guest complaints, address staffing challenges, and maintain high cleanliness standards.
• Availability: Must be flexible to work weekends, holidays, and varying shifts as business needs require.
• Physical Requirements: Ability to walk throughout the property, inspect guest rooms, and assist with housekeeping operations when necessary.
• Key Expectations: Maintain high cleanliness and guest satisfaction, and lead the housekeeping team to deliver consistent, high-quality service.

Responsibilities

• Oversee daily housekeeping operations and schedule staff effectively.
• Ensure rooms meet cleanliness standards and conduct inspections.
• Collaborate with Front Desk, Engineering, and management on guest needs and priorities.

Skills

Staff supervision

Staff training

Staff scheduling

Quality assurance

Budget management

Organization

Communication

Basic computer skills

Problem-solving

Flexibility

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel operating systems

Microsoft Excel

Job description

Executive Housekeeper - Job Requirements

• Experience: Minimum of 2 years of housekeeping supervisory or management experience, preferably in a hotel environment.
• Education: High school diploma or equivalent required.
• Leadership: Ability to supervise, train, schedule, and manage housekeeping staff effectively.
• Quality Control: Knowledge of hotel cleanliness standards, room inspections, and quality assurance procedures.
• Budget Management: Experience monitoring payroll, labor costs, inventory, and departmental expenses.
• Organization: Ability to manage daily operations, prioritize tasks, and ensure rooms are ready for guest arrivals.
• Communication: Strong verbal and written communication skills with the ability to work effectively with the Front Desk, Engineering, and hotel management.
• Technical Skills: Basic computer skills, including email, spreadsheets, and hotel operating systems.
• Problem-Solving: Ability to resolve guest complaints, address staffing challenges, and maintain high cleanliness standards.
• Availability: Must be flexible to work weekends, holidays, and varying shifts as business needs require.
• Physical Requirements: Ability to walk throughout the property, inspect guest rooms, and assist with housekeeping operations when necessary.
• Key Expectations: Maintain high cleanliness and guest satisfaction scores, control labor and supply costs, ensure compliance with hotel brand standards, and lead the housekeeping team to deliver consistent, high-quality service.