Executive Housekeeper

Integral Hospitality Solutions, LLC; Ohio; Hybrid; USD 52,000 - 70,000; Full time

Job summary

Integral Hospitality Solutions, LLC is seeking a seasoned Hotel Executive Housekeeper to lead the housekeeping and laundry teams in a busy property. You will supervise staff, manage schedules, and support the General Manager in budgeting and maintaining brand standards.

The ideal candidate brings at least 4 years in hotel housekeeping, including 2 years as Assistant Executive Housekeeper, and Marriott experience is strongly preferred.

Qualifications

• Minimum of 4 years in hotel housekeeping, including 2 years as Assistant Executive Housekeeper.
• Marriott brand experience strongly preferred.
• Strong organizational and communication abilities.

Responsibilities

• Supervise housekeeping and laundry staff, including evaluations and training.
• Schedule staff based on labor standards and occupancy forecasts.
• Assist the General Manager with the department budget.
• Monitor expenses to align with financial goals.
• Enforce policies, procedures, and safety standards.
• Maintain room and public area cleanliness per brand standards.
• Report accurate room status updates to Front Office daily.
• Ensure proper handling of lost and found items.
• Maintain productivity and labor cost goals.
• Establish cost controls for staffing, linens, and supplies.
• Inventory linens, supplies, and equipment regularly.
• Deliver exceptional guest service and meet guest needs promptly.
• Perform other related duties as assigned.

Skills

Attention to detail

Math skills

English communication

Organizational skills

Team collaboration

Following instructions

Job description

Hotel Executive Housekeeper

Hotel housekeeping experience is required—Marriott experience is strongly preferred.

Job Responsibilities

• Supervise housekeeping and laundry staff, including performance evaluations, training, and development.

• Schedule staff based on labor standards and forecasted occupancy.

• Assist the General Manager with developing and managing the department’s annual budget.

• Monitor performance and expenses to ensure alignment with financial goals.

• Enforce company policies, procedures, and safety standards.

• Maintain room and public area cleanliness according to brand and hotel standards.

• Compile and report accurate room status updates to the Front Office daily.

• Ensure proper handling, security, and return of guest lost and found items.

• Maintain productivity and labor cost goals.

• Establish and maintain cost control systems for staffing, linens, and cleaning supplies.

• Conduct regular inventories of linen, supplies, and equipment.

• Deliver exceptional guest service and ensure all guest needs are met promptly.

• Perform other related duties as assigned.

Job Skills

• Ability to follow written, oral, and electronic instructions with strong attention to detail.

• Proficient in basic math: addition, subtraction, multiplication, division, percentages, and ratios.

• Strong reading and writing skills; able to write reports and communicate effectively in English.

• Excellent organizational and problem-solving skills; able to plan, assign, and direct work.

• Capable of maintaining a professional, positive work environment and promoting teamwork.

Qualifications

• Experience: Minimum of 4 years of hotel experience, including at least 2 years as an Assistant Executive Housekeeper and 2 years of hands‑on housekeeping and laundry experience.

• Preferred: Marriott brand experience.

Management Responsibilities

• Recruit, interview, and train team members.

• Supervise, motivate, and evaluate team performance.

• Recommend promotions, disciplinary actions, or other status changes.

• Address associate concerns and maintain employee relations.

• Plan and assign work schedules; determine techniques and procedures.

• Manage inventory and supply ordering in coordination with the GM.

• Oversee departmental safety, security, and compliance with legal and brand standards.

• Participate in departmental budgeting and expense control.

Physical Requirements

• Ability to speak, hear, and see clearly at close and long range.

• Frequent lifting and carrying up to 30 lbs.

• Continuous use of hands and arms; frequent bending, walking, and standing for extended periods.

• Must be able to work overtime, weekends, and holidays as needed.

• Exposure to cleaning chemicals and laundry equipment.