Executive Housekeeper

ARK; Laurel (MD); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

ARK is seeking a housekeeping manager to lead our hotel’s housekeeping team, ensuring sanitation standards and exceptional guest service. You will manage staff, monitor supplies, and uphold the department's high performance.

The ideal candidate has supervisory experience in hospitality, a focus on detail, and a commitment to guest satisfaction, with a background in EVS protocols and cleaning operations.

Qualifikationen

• 3+ years of supervisory experience in housekeeping management.
• High school diploma or GED.
• Strong EVS knowledge including sanitation protocols and equipment use.
• Proven leadership with strong customer service focus.
• 2+ years in hospitality or guest services.

Aufgaben

• Document areas cleaned by room attendants and report issues to the front office.
• Oversee department budget, inventory, and stock of cleaning supplies.
• Hire and train staff to deliver outstanding guest satisfaction.
• Supervise daily housekeeping tasks across guest rooms and public areas.
• Ensure cleaning equipment is maintained and arrange repairs as needed.

Kenntnisse

Supervisory experience

Customer service

Attention to detail

Hospitality experience

Ausbildung

High school diploma or GED

Jobbeschreibung

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required.

Compensation:

$17 per hour

Qualifications

• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• Must have a high school diploma or the equivalent (GED)
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• 2+ years of hospitality or guest services experience

Responsibilities

• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed