Executive Housekeeper

CHR OK WC, LLC; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

CHR OK WC, LLC in Tulsa seeks an Executive Housekeeper to lead the housekeeping department, ensuring exceptional cleanliness and guest satisfaction across the property. You will oversee daily operations, staff training, and cross-department collaboration to maintain Hilton-brand standards.

The role requires proven hotel housekeeping leadership, strong organizational skills, and the ability to manage budgets while upholding safety and sustainability policies.

Qualifications

• Proven experience as an Executive Housekeeper or similar role in a full-service hotel.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of housekeeping operations, cleaning products, and health & safety standards.
• Outstanding communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in hotel management software is a plus.
• High school diploma or equivalent; additional certification in hospitality or management desirable.

Responsibilities

• Lead the housekeeping department to ensure cleanliness, orderliness, and guest satisfaction.
• Manage guest rooms, public areas, laundry services, and staff scheduling.
• Recruit, train, and develop housekeeping team members.
• Conduct regular inspections of rooms and public areas for standards compliance.
• Monitor inventory and order supplies within budget.
• Collaborate with front desk and maintenance for seamless guest experience.
• Handle guest requests, concerns, and complaints promptly.
• Prepare and manage department budgets, payroll, and reports.
• Implement safety, policies, and sustainability initiatives.
• Lead daily briefing and communicate effectively with staff.

Skills

Leadership

Team management

Organization

Communication

Interpersonal skills

Housekeeping operations

Health & safety standards

Education

High school diploma or equivalent

Hospitality/management certification desirable

Tools

Hotel management software

Job description

DT Tulsa Downtown
616 W 7th St
Tulsa, OK 74127, USA

Description

The Executive Housekeeper will lead the housekeeping department to ensure exceptional cleanliness, orderliness, and overall guest satisfaction throughout the property. This leadership role requires a detail-oriented, proactive individual with excellent management skills to oversee daily operations and motivate a diverse team.

Key Responsibilities

• Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling.
• Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health & safety regulations.
• Recruit, train, and develop housekeeping team members to ensure exceptional service delivery.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met.
• Monitor inventory and order housekeeping supplies and equipment within budget constraints.
• Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience.
• Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction.
• Prepare and manage department budgets, payroll, and reports.
• Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives.
• Lead daily briefing and communicate effectively with staff to ensure smooth operations.

Qualifications

• Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of housekeeping operations, cleaning products, and health & safety standards.
• Outstanding communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in hotel management software is a plus.
• High school diploma or equivalent; additional certification in hospitality or management is desirable.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.