Executive Housekeeper

ABC Investments and Management Company; North Carolina; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Executive Housekeeper to oversee daily operations and ensure guest satisfaction. This role involves supervising housekeeping staff, managing room assignments, and maintaining high cleanliness standards. The ideal candidate will have significant experience in hotel housekeeping and strong communication skills. Join a dynamic team where your contributions will enhance the guest experience and uphold the reputation of this esteemed establishment. If you are passionate about hospitality and leadership, this opportunity is perfect for you.

Qualifications

• High school diploma or GED preferred.
• At least 4 years of hotel housekeeping experience required.

Responsibilities

• Assigns rooms and extra help for deep cleaning.
• Checks all clean rooms and updates them in the system.
• Trains new housekeepers and provides guidance.

Skills

Communication Skills

Supervisory Skills

Flexibility

Education

High School Diploma or GED

4 Years Hotel Housekeeping Experience

2 Years Supervisory Experience

Job description

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Executive Housekeeper Job Description

The Executive Housekeeper works under the direction of the Assistant General Manager and/or General Manager. His or her responsibilities include daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, & individual effectiveness.

Primary Responsibilities

• Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
• Verifies washer and dryer equipment functioning properly
• Checks VR rooms to ensure they are vacant, clean, and ready
• Checks storage area to see if there are enough housekeeping supplies
• Gets updated list of checkouts from front office; marks each housekeeper's sheet with the new checkouts & turns off all utilities in those rooms
• Checks all clean rooms & then immediately updates them in the computer; should constantly check all clean rooms throughout the day
• Coordinates with the front desk to see that all guests have either checked out or paid for another night
• Handles lost & found items, reports, and mailing requests
• Ensures storage areas are locked and sheets are turned in
• Assigns work to maintenance employees
• Inspects hotel grounds
• Checks all maid carts for proper labeling and cleanliness
• Provides guidance for house personnel and laundry staff
• Completes performance reviews with management
• Trains new housekeepers
• Performs other duties as assigned

Education/Experience

• High school diploma or GED preferred
• At least 4 years of hotel housekeeping experience
• Minimum 2 years supervisory experience
• Excellent communication skills
• Flexibility to work weekdays, weekends, and holidays

Physical Requirements

• Standing for long periods to inspect rooms and areas
• Sitting, walking, and standing during shifts
• Light lifting for stocking supplies
• Ability to supervise employees performing duties