Executive Housekeeper

EMA HIGHLAND PARK LLC; Highland Park (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k) retirement plan

Travel discounts

Job summary

EMA HIGHLAND PARK LLC is seeking an experienced Executive Housekeeper to oversee the housekeeping operations at the hotel in Highland Park, IL. You will manage staff, ensure guest room cleanliness, and uphold brand standards while delivering exceptional service.

You will recruit and train staff, schedule tasks, monitor inspections, control inventory and budgets, and ensure safety compliance. The role offers a competitive salary, benefits, and opportunities for professional growth.

Qualifications

• High school diploma or equivalent; hospitality management education preferred.
• 3–5 years of housekeeping management experience with supervisory duties.
• Strong leadership and interpersonal communication skills.
• Proficiency in inventory management and budgeting.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Oversee housekeeping staff and scheduling.
• Conduct regular inspections of guest rooms and public areas.
• Manage inventory of cleaning supplies, linens, and amenities; coordinate with vendors.
• Monitor guest feedback and implement improvements.
• Develop and enforce safety protocols and training.
• Assist in budgeting and cost-control for the department.

Skills

Leadership

Team-building

Communication

Housekeeping operations

Inventory management

Budgeting processes

Flexible hours

Education

High school diploma or equivalent

Hospitality management education preferred

Job description

Description

We are seeking an experienced and detail-oriented Executive Housekeeper to oversee the housekeeping operations at [Hotel Name] in [City, State]. The Executive Housekeeper will be responsible for managing the housekeeping staff, maintaining cleanliness and orderliness of guest rooms and public areas, and ensuring guest satisfaction. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional service.

Key Responsibilities

Staff Management

• Recruit, train, and supervise housekeeping staff, including room attendants, housepersons, and laundry attendants.
• Develop and implement training programs to ensure staff are knowledgeable about cleaning procedures, safety protocols, and guest service standards.
• Schedule and assign tasks to housekeeping staff, ensuring proper coverage and efficient use of resources.

Quality Assurance

• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with brand standards.
• Address any cleanliness or maintenance issues promptly and ensure corrective action is taken.
• Monitor guest feedback and implement improvements to enhance guest satisfaction.

Inventory Management

• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels at all times.
• Coordinate with suppliers and vendors to order supplies and negotiate favorable pricing.
• Maintain accurate records of inventory levels, usage, and expenses.

Budget and Cost Control

• Assist in developing the housekeeping department budget and monitor expenses to ensure adherence to budgetary guidelines.
• Implement cost-saving initiatives without compromising quality or service standards.
• Identify opportunities for operational efficiencies and process improvements.

Safety and Compliance

• Ensure compliance with all health, safety, and sanitation regulations and standards.
• Train staff on proper handling and disposal of hazardous materials and chemicals.
• Conduct regular safety training sessions and maintain a safe work environment for all employees.

Compensation & Financial Incentives

• Base Salary Range: $50,000 – $70,000 per year. Final salary placement is determined by experience, skills, and qualifications.
• Performance Incentives: Eligible for performance-based incentive programs tied to individual and team goals.

Benefits & Perks

• Health & Wellness: Comprehensive medical, dental, and vision insurance coverage options.
• Paid Time Off (PTO): Accrued Paid Time Off (PTO) program for vacation, personal days, and illness, fully compliant with Illinois leave regulations.
• Retirement Savings: 401(k) retirement plan enrollment options to help secure your financial future.
• Travel Perks: Generous employee discount programs at partner hotels and affiliate properties worldwide.

Requirements

Qualifications

• High school diploma or equivalent; additional education in Hospitality Management or related field preferred.
• Minimum of 3-5 years of experience in housekeeping management, with at least 1-2 years in a supervisory or leadership role.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Proficiency in housekeeping operations and cleaning techniques.
• Familiarity with inventory management and budgeting processes.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement plan.
• Paid time off as per the hotel's policy outlined in the employee handbook.
• Professional development and career growth opportunities.