Executive Housekeeper

ZMC Hotels; Buena Park (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

ZMC Hotels is seeking an Executive Housekeeper to supervise the housekeeping and laundry teams, ensuring timely and courteous service. You will manage scheduling, inventory, guest supplies, and hiring/training, while maintaining high standards of cleanliness and guest satisfaction.

The role offers opportunities to lead a team, improve operations, and collaborate with other departments to deliver a great hotel stay experience. Evening and weekend shifts may be required.

Qualifications

• High level of guest service skills.
• Strong communication abilities with guests, management and co-workers.
• Excellent attention to detail and customer service orientation.
• Ability to lead and supervise a team effectively.
• Ability to work well in a team and support all members.

Responsibilities

• Lead the housekeeping team, providing guidance and work assignments.
• Provide support and fill in when necessary.
• Hire and train new members of the team.
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.

Skills

Guest Service

Communication

Attention to detail

Leadership

Teamwork

Job description

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Responsibilities

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service skills
• Must have attention to detail and be customer service oriented
• Ability to communicate satisfactorily with guests, management, and co-workers

Benefits/Perks

• Medical, Dental, and Vision insurance options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country
• Regular opportunities for bonuses
• DailyPay: access your pay as you earn it (for hourly employees only)

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you ready to move to the next step in your career where you get to develop and use supervisor experience as an Executive Housekeeper? Great, because this job will be perfect for you! We want a friendly, courteous, and efficient supervisor to look over all the housekeeping and laundry staff. You will be responsible for inventory, guest supplies, scheduling, planning and assigning housekeeping work. You will have the opportunity to gain more knowledge in hiring, training, and interviewing potential candidates for positions in your department.