Executive Hospitality Host: Elite Guest Experience Lead

Caesars Entertainment; Laughlin, Northern (NV, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Bachelor's Degree

Student Loan Debt Assistance

People First Culture

Affordable Medical, Dental & Vision

401(k) with Company Match

Family Style Service culture

Paid Time Off

Exclusive Discounts

Job summary

Caesars Entertainment's Harrah's Laughlin Beach Resort is seeking an Executive Hospitality Host to guide guests through their on-property journey, coordinating with Account Executives, Sales Executives, and Flight Sales Executives for pre- and post-trip planning.

Hospitality Hosts strive to delight guests with gracious, enthusiastic, and authentic service, focusing on building guest relationships, loyalty, and unforgettable experiences for guests not assigned to Executive Casino Hosts.

Responsibilities

• The Hospitality Host is responsible for managing all aspects of the guest journey while on property, ensuring an exceptional and personalized experience from arrival through departure.
• Hospitality Hosts are dedicated to delighting guests by exceeding expectations through gracious, enthusiastic, and authentic service.
• This role focuses on building strong guest relationships, fostering loyalty, and delivering memorable experiences for guests not assigned to Executive Casino Hosts.

Job description

Caesars Entertainment's Harrah's Laughlin Beach Resort is seeking an Executive Hospitality Host to guide guests through their on-property journey, coordinating with Account Executives, Sales Executives, and Flight Sales Executives for pre- and post-trip planning.

Hospitality Hosts strive to delight guests with gracious, enthusiastic, and authentic service, focusing on building guest relationships, loyalty, and unforgettable experiences for guests not assigned to Executive Casino Hosts.