Executive Head, Community Engagement & Participation

Publicis Groupe Holdings B.V; New York (NY); On-site; USD 160,000 - 256,000; Full time

Job summary

Publicis Groupe, within Publicis Creative, seeks a visionary leader to define and build a next-generation Community Engagement capability. As social platforms evolve, you will shape the vision, operating model, and team that moves beyond calendars to sustained participation across clients and industries.

You will partner with strategy, creative, creator, social intelligence, paid media, and earned teams to ensure community is embedded in every idea.

Qualifications

• 10+ years leading community, social, digital engagement, brand marketing, or creator ecosystems.
• Experience building new capabilities, teams, or practices.
• Strong understanding of internet culture and emerging social technologies.

Responsibilities

• Define vision, methodology, and operating model for Community Engagement.
• Establish scalable frameworks for strategy, design, governance, moderation, advocacy, engagement.
• Build and lead a high-performing cross-industry team.
• Develop proprietary products, playbooks, and tools to scale across the Groupe.
• Partner with Social Intelligence to translate audience signals into strategies.
• Create measurement frameworks for community health, advocacy, loyalty, and impact.
• Stay ahead of platform changes, AI, and community tech to evolve capability.
• Advise senior clients on enduring communities rather than transactional audiences.
• Design engagement ecosystems spanning owned communities, creators, and platforms.
• Collaborate with creative teams to embed participation from inception.
• Work with Creator Leads to activate creators as community builders.
• Lead responses around cultural moments, launches, partnerships, and issues.

Skills

10+ years leading community, social, 1

Demonstrated success building new

Deep understanding of internet culture

Experience advising senior marketing

Strategic thinking with executional

Builder's mindset to create new

Passion for active community brands

Job description

Publicis Groupe, within Publicis Creative, seeks a visionary leader to define and build a next-generation Community Engagement capability. As social platforms evolve, you will shape the vision, operating model, and team that moves beyond calendars to sustained participation across clients and industries.

You will partner with strategy, creative, creator, social intelligence, paid media, and earned teams to ensure community is embedded in every idea.