Social Media & Community Engagement Lead

Edelman; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Disability insurance

Paid time off

Travel assistance

Wellness programing

Job summary

Edelman is seeking an account executive level Social Media Manager to lead community engagement and social storytelling for client brands. You will act as the brand’s eyes, ears, and tone across multiple channels, delivering real-time insights and culturally relevant opportunities.

You will partner with strategy, analytics, and creative teams to plan, draft, and post social content, while staying ahead of platform updates and trends.

Qualifications

• Two years of experience in digital, community management, or social media.
• Strong writing and editing skills with attention to detail.
• Solid understanding of major platforms (Instagram, TikTok, YouTube, Reddit, X/Twitter).
• Ability to adapt to fast-paced deadlines and manage multiple projects.
• Exposure to social listening and content performance insights is a plus.
• Knowledge of influencers, creators, and tastemakers is beneficial.
• Experience with social media management/listening tools is advantageous.

Responsibilities

• Engage audiences across Reddit, TikTok, Instagram, X, Facebook, YouTube, and other channels.
• Exemplify brand voice and tone in community interactions.
• Flag emerging trends and opportunities for the brand promptly.
• Draft copy and support content ideation for owned social content.
• Collaborate with internal and client teams on brainstorms and agile moments.
• Identify relevant trends and opportunities through cultural competency.

Skills

Social media management

Content ideation

Brand voice & tone

Community engagement

Analytics and insights

Tools

Khoros

Sprinklr

Hootsuite

Archive

Job description

Edelman is seeking an account executive level Social Media Manager to lead community engagement and social storytelling for client brands. You will act as the brand’s eyes, ears, and tone across multiple channels, delivering real-time insights and culturally relevant opportunities.

You will partner with strategy, analytics, and creative teams to plan, draft, and post social content, while staying ahead of platform updates and trends.