Executive General Manager: Lead Iconic Guest Experience

Big Boy Restaurant Group; Charlotte (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Training program

Meal discounts

Open-door environment

Paid time off & benefits

Pride of a 1936 brand

Job summary

Big Boy Restaurants is seeking an Executive General Manager in Charlotte, MI to lead restaurant operations, develop the management team, and drive exceptional guest experiences. You will coach staff to deliver top-quality food, service, and a clean dining environment, while optimizing guest satisfaction and profits.

The role requires strong leadership, hospitality experience, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Management experience in a customer service setting, preferably in the hospitality industry.
• A friendly, helpful personality.
• Great communication skills and the ability to multi-task.
• Availability to work a flexible schedule which could include nights, weekends and holidays.
• Reliable transportation.

Responsibilities

• Oversee the overall performance of the restaurant.
• Develop and coach the management team and staff to ensure excellent service, food quality, and cleanliness.
• Build a team focused on guest recognition and top-notch operations to maximize guest satisfaction.
• Drive continuous sales increases and maximize profits for the restaurant.

Skills

Leadership

Customer service

Communication

Multi-tasking

Job description

Big Boy Restaurants is seeking an Executive General Manager in Charlotte, MI to lead restaurant operations, develop the management team, and drive exceptional guest experiences. You will coach staff to deliver top-quality food, service, and a clean dining environment, while optimizing guest satisfaction and profits.

The role requires strong leadership, hospitality experience, and a flexible schedule including nights, weekends, and holidays.