Hospitality Shift Leader: Growth, Training & Benefits

Big Boy Restaurant Group; Charlotte (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training program

Meal discounts

An open-door work environment

Paid time off

Pride of working with a historic company

Job summary

Big Boy Restaurant Group in Charlotte, MI, is seeking an entry-level Shift Leader to assist the management team in ensuring total guest dining satisfaction. The primary role includes managing, coaching, and delegating to ensure high-quality food, friendly service, and compliance with cleanliness standards.

Ideal candidates should have a passion for excellent customer service, the ability to lead a team, and a commitment to maintaining safety and sanitation standards. This full-time position offers competitive wages and benefits.

Qualifications

• Ability to manage and delegate tasks effectively.
• Strong customer service orientation.
• Experience in a fast-paced environment.

Responsibilities

• Manage cash assets and ensure accuracy.
• Work with management to achieve sales goals.
• Enforce company policies and safety regulations.
• Maintain cleanliness and sanitation standards.
• Train and support employees for guest satisfaction.

Skills

Customer service

Team leadership

Cash handling

Safety and sanitation standards

Job description

Big Boy Restaurant Group in Charlotte, MI, is seeking an entry-level Shift Leader to assist the management team in ensuring total guest dining satisfaction. The primary role includes managing, coaching, and delegating to ensure high-quality food, friendly service, and compliance with cleanliness standards.

Ideal candidates should have a passion for excellent customer service, the ability to lead a team, and a commitment to maintaining safety and sanitation standards. This full-time position offers competitive wages and benefits.