Executive General Manager

Big Boy Restaurant Group; Charlotte (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Training program

Meal discounts

Open-door environment

Paid time off & benefits

Pride of a 1936 brand

Job summary

Big Boy Restaurants is seeking an Executive General Manager in Charlotte, MI to lead restaurant operations, develop the management team, and drive exceptional guest experiences. You will coach staff to deliver top-quality food, service, and a clean dining environment, while optimizing guest satisfaction and profits.

The role requires strong leadership, hospitality experience, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Management experience in a customer service setting, preferably in the hospitality industry.
• A friendly, helpful personality.
• Great communication skills and the ability to multi-task.
• Availability to work a flexible schedule which could include nights, weekends and holidays.
• Reliable transportation.

Responsibilities

• Oversee the overall performance of the restaurant.
• Develop and coach the management team and staff to ensure excellent service, food quality, and cleanliness.
• Build a team focused on guest recognition and top-notch operations to maximize guest satisfaction.
• Drive continuous sales increases and maximize profits for the restaurant.

Skills

Leadership

Customer service

Communication

Multi-tasking

Job description

Job Details Level: Management Job Location: Charlotte, MI - Charlotte, MI 48813 Position Type: Full Time Job Shift: Any

OVERVIEW -

At Big Boy, we strive to make every experience iconic for anyone who chooses to join us. When you visit our restaurants, you’ll find clean, welcoming, warm vibes waiting to make your day a bit better.

Our team members are committed to delivering top notch service and great food to our guests just as they always have since 1936. If you share that same passion to create craveable moments for our customers and staff alike, we can’t wait to speak with you about joining team Big Boy!

The Executive General Manager is responsible for the overall performance of their restaurant. They are responsible for the ongoing development of their management team and staff to ensure they demonstrate initiative to become co-owners of the restaurant. It is important to listen and observe, to see the overall picture and to know when to step in and coach personnel that might need it. The Executive General Manager must be able to build a team that provides instant guest recognition, excellent service, top-quality food and clean surroundings. This team will benefit the Company by producing satisfied guests, continuous sales increases and maximum profits.

Responsibilities and Requirements –

• Management experience in a customer service setting, preferably in the hospitality industry.
• A friendly, helpful personality.
• Great communication skills and the ability to multi-task.
• Availability to work a flexible schedule which could include nights, weekends and holidays.
• Reliable transportation.

Perks -

• Competitive wages
• Comprehensive training program
• Meal discounts
• An open-door work environment
• Paid time off - insurance benefits for eligible team members
• Pride of working with a company that’s been woven into the fabric of America since 1936

Job Type - Full-time

Benefits -

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift -

• 10 hour shift
• Day shift
• Night shift

Work Location - In person

Check us out online at www.bigboy.com. Big Boy Restaurants is an Equal Employment Opportunity Employer.