Executive Food Service Director

Aramark Correctional Services; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Aramark is seeking a Food Service Director in the United States to lead dining operations for a correctional services site. This role oversees team development, budgeting, and compliance with safety and quality standards.

You will drive menu planning, cost controls, and client communications while ensuring high service levels and adherence to Aramark processes. A strong background in food service leadership and customer service is essential.

Qualifications

• Requires at least 4 years of experience.
• Requires at least 1-3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor's degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Responsibilities

• Lead, mentor, engage and develop teams to maximize contributions, including recruiting, assessing, training, coaching and managing performance.
• Ensure food services connects to the Executional Framework.
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and effectively communicate operational progress.
• Adopt Aramark process and systems.
• Build revenue and manage budget, including cost controls regarding food, beverage and labor.
• Ensure the completion and maintenance of P&L statements.
• Achieve food and labor targets.
• Manage resources to ensure quality and cost control within budgetary guidelines.
• Implement and maintain Aramark agenda for both labor and food initiatives.
• Create value through efficient operations, appropriate cost controls and profit management.
• Full compliance with Operational Excellence fundamentals, including food and labor.
• Direct and oversee operations related to production, distribution and food service.
• Maintain a safe and healthy environment for clients, customers and employees.
• Comply with all applicable policies, rules and regulations, including safety, health, wage and hour.
• Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food products, as well as menu planning and development.
• Develop operational component forecasts and explain variances. Responsible for components accounting functions.
• Ensure sanitation and safety levels in respective areas are met.
• Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
• Recruit, hire, develop and retain front line team.
• Conduct period inventory.
• Maintain records to comply with ARAMARK, government and accrediting agency standards.
• Interact with Client Management and maintain client relations at all levels.
• May participate in sales process and negotiation of contracts.
• Look for opportunities to implement new products and services which support sales growth and client retention.
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility).
• Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices.

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Food Service Director in the United States to lead dining operations for a correctional services site. This role oversees team development, budgeting, and compliance with safety and quality standards.

You will drive menu planning, cost controls, and client communications while ensuring high service levels and adherence to Aramark processes. A strong background in food service leadership and customer service is essential.