Executive - Facility Administration

Cynet Health; Peterborough (NH); On-site; USD 60,000 - 85,000; Full time

Job summary

Cynet Health in New Hampshire is seeking an Executive - Facility Administration to coordinate clinical and administrative staff, ensuring smooth patient flow and robust office operations. The role combines supervision of clinical support, policy implementation, and training, with emphasis on OSHA/CLIA compliance, scheduling, and collaboration with providers to support a high-quality patient experience.

Must have RN/LPN licensure, BLS, and at least two years in a medical office; graduation from

Qualifications

• Two years in a medical office setting is required.
• Birth to date license requirement: RN or LPN licensure.
• BLS (AHA) certification is required.
• Preference for direct medical office experience with clinical staff supervision.

Responsibilities

• Coordinate clinical support staff to enhance patient flow and information in the office.
• Ensure adequate clinical staff coverage during office hours and align with provider needs.
• Train clinical and non-clinical staff on office policies and procedures, OSHA/CLIA compliance.
• Assist in scheduling, calls routing, and directing staff to appropriate providers.
• Participate in budgeting, hiring, disciplinary actions, and staffing plans as needed.
• Cover nursing duties as required and maintain professional appearance and stress management.
• Order clinical supplies and ensure compliance with PPE standards.

Skills

Medical office experience

Staff supervision

Budgeting

Communication

Education

Graduation from an accredited Medical Assistant program

Job description

Executive - Facility Administration

Profession: Administrative

Specialty: Staff Coordinator

Duration: Full-Time

Shift: Days

Hours per Shift: 8

Experience: Two years in a medical office setting

License: State licensure as RN or LPN

Certifications: BLS (AHA)

Must-Have:

Graduation from an accredited Medical Assistant program is required.Preference will be given to those with direct medical office experience, including past clinical staff supervision.

Description:The position of Clinical Coordinator was developed to facilitate the functioning of the clinical staff within the office.The Clinical Coordinator is responsible for coordinating the activities of the clinical support staff to enhance information and patient flow within the office.The Clinical Coordinator will ensure adequate clinical support staff coverage for office hours.The Clinical Coordinator coordinates his/her schedule to maintain continuity in office scheduling and provider needs.Every effort should be made to coordinate his/her time with support staff and physician vacation time.The Clinical Coordinator answers phone inquiries and addresses questions when appropriate.They make appointments as necessary and help in filing patient information and records as needed.The Clinical Coordinator directs calls to the office coordinator and providers as appropriate.The Clinical Coordinator trains all clinical support staff on office policies and procedures.This includes operational duties, staff policies and procedures, OSHA policies, CLIA policies, and any other policies affecting the clinical functioning of the office.They assist in appropriate training of non-clinical staff as directed by the providers.Training in specific areas may be delegated to others as appropriate.The Clinical Coordinator is responsible for ensuring that clinical staff comply with all OSHA regulations.This includes obtaining Hepatitis B vaccinations or signing a waiver, receiving adequate training, and complying with personal protective equipment standards.The Clinical Coordinator also directs clinical staff to designated medical providers in the case of incidents.They are responsible for yearly updating of the Exposure Control Plan and staff training in conjunction with the providers.The Clinical Coordinator works with providers and the Office Coordinator to develop clinical policies and procedures.Final approval of all office policies and procedures will rest with the provider.A key aspect of the position is communication.The Clinical Coordinator assists in disseminating information between administrative and clinical staff.They work with the Office Coordinator to facilitate upward and downward communication between clinical support staff and providers.The Clinical Coordinator is involved in clinical staffing issues, including hiring and disciplinary action as deemed appropriate by the provider.This may involve performance review, interviewing new clinical candidates, and development of staffing plans or projects.They may also be asked to be involved in budget preparation and review.The Clinical Coordinator is a working supervisor and will have regularly scheduled nursing duties and responsibilities.They are also responsible for ordering clinical supplies and should be able to cover any clinical position within the office.The Clinical Coordinator must reflect the professional nature of the practice through personal appearance and attitude.They should exhibit cleanliness, neatness, and the ability to handle stressful situations calmly.A caring nature and a genuine enjoyment of patient care are essential personal requirements for this position.