Staff Coordinator

Medlinkhealth Anesthesia Associates; Peterborough (NH); On-site; USD 55,000 - 63,000; Full time

Job summary

Medlinkhealth Anesthesia Associates is seeking an Administrative Staff Coordinator (Days) in Peterborough, NH to support clinical staff and patient flow. This role emphasizes scheduling, office operations, and staff training to maintain efficient clinic performance.

The position requires a Medical Assistant program graduation and at least two years in a medical office, with preference for direct clinical office experience.

Qualifications

• Graduation from an accredited Medical Assistant program is required.
• Two years in a medical office setting is required.
• Preference for candidates with direct medical office experience.

Responsibilities

• Scheduling: coordinates schedule to maintain office continuity and provider needs.
• Office Support: answers phones, makes appointments, exits patients, files records, directs calls.
• Training: trains clinical support staff on policies and procedures; assists in staff training.
• OSHA: ensures compliance with OSHA regulations; maintains Exposure Control Plan and staff training.
• Development of Office Procedures: collaborates to develop policies for telephone, lab, medical records, and recall procedures.
• Communications: facilitates information flow between administrative and clinical staff; supports provider communications.
• Staffing: involved in hiring, disciplinary actions, performance reviews, and staffing plans.
• Clinical Assistance: performs nursing duties and responsibilities; orders clinical supplies; cover clinical positions when needed.

Skills

Medical Office Coordination

Patient Care

Staff Scheduling

Communication

Leadership

Education

Medical Assistant program

Job description

Perm - Administrative - Staff Coordinator (Days) Peterborough, NH

Salary Range: $40 - $46/hour (dependent on education and experience)

The position of Clinical Coordinator (Internal Medicine) was developed to facilitate the functioning of the clinical staff within the office. The Clinical Coordinator is responsible for coordinating the activities of the clinical support staff in order to enhance information and patient flow within the office, and to ensure adequate clinical support staff coverage for office hours.

• 1. Scheduling:
  • The Clinical Coordinator coordinates his/her schedule to maintain continuity in office scheduling and provider needs.
  • Every effort should be made to coordinate his/her time with support staff and physician vacation time.
• 2. Office Support:
  • Answers phone and questions when appropriate.
  • Makes appointments as necessary.
  • Exits patients.
  • Helps in filing patient information and records as needed.
  • Directs calls to the office coordinator and providers as appropriate.
• 3. Training: The Clinical Coordinator trains all clinical support staff in office policies and procedures. This includes operational duties, staff policies and procedures, OSHA policies, CLIA policies, and any other policies and procedures affecting the clinical functioning of the office. The Clinical Coordinator assists in appropriate training of non-clinical staff as directed by the providers. Training in specific areas may be delegated to others as appropriate.
• 4. OSHA: The Clinical Coordinator is responsible for ensuring that clinical staff comply with all OSHA regulations. This includes, but is not limited to, obtaining Hepatitis B vaccinations (or signing a waiver), receiving adequate training, complying with the personal protective equipment standards, and directing clinical staff to designated medical providers in the case of incidents. The Clinical Coordinator is also responsible for yearly updating of the Exposure Control Plan and staff training, in conjunction with the providers.
• 5. Development of Office Procedures: The Clinical Coordinator works with providers and the Office Coordinator in order to develop clinical policies and procedures, including, but not limited to, telephone, laboratory, medical records and physical recall policies and procedures. Final approval of all office policies and procedures will be the responsibility of the provider.
• 6. Communications: A key aspect of the position is that of communications. The Clinical Coordinator will assist in the dissemination of information between administrative and clinical staff, and will work with the Office Coordinator to this end. The Clinical Coordinator will facilitate upward and downward communication between the clinical support staff and the providers.
• 7. Staffing: The Clinical Coordinator will be involved in clinical staffing issues, including hiring and disciplinary action, as deemed appropriate by the provider and Group Practice Administrator. This may include performance review, interviewing new clinical candidates, delegating work among the clinical staff, and development of staffing plans/projects. S/he may also be asked to be involved in budget preparation and review.
• 8. Clinical Assistance: The Clinical Coordinator is a working supervisor, and will have regularly scheduled nursing duties and responsibilities. Is also responsible for ordering clinical supplies. She/he should be able to cover any clinical position within the office.

Submission Requirements:

Education: Graduation from an accredited Medical Assistant program. - [REQUIRED]

Experience: Two years in a medical office setting. - [REQUIRED]

Preference given to those with direct medical office experience, including past clinical staff supervision. (Note: Specialty practices or clinics will prefer candidates with experience in that specialty.).

Required Skills or special requirements: State licensure as RN or LPN, Special consideration for reciprocity or license-eligible status. Pleasant disposition and ability to get along well with patients, staff members, and physicians.

[REQUIRED]:

Good physical and emotional health. Awareness of the need for discretion and keeping confidential all matters relating to the clinic, its employees, and patients. Must understand and be able to perform all physical requirements of this position. Must reflect the professional nature of the practice through personal appearance and attitude. Cleanliness, neatness, ability to handle stressful situations in a calm manner, a caring nature, and a genuine enjoyment of patient care are all personal requirements of this position.

Certification Requirements:

• BLS (AHA)

State License Requirements:

• New Hampshire