Executive Director, Senior Living Community

RM Management; New Hope (MN); On-site; USD 105,000 - 115,000; Full time

Job summary

Estates of Woodlake in New Hope, MN, is seeking an experienced Executive Director to lead our senior living community. This hands-on leader will focus on resident experience, team development, regulatory compliance, and occupancy growth.

You will inspire department heads, manage the budget, partner with providers, and drive excellence in service. RM Management supports a culture of care and inclusion for residents and staff.

Qualifications

• Minimum of five years of experience leading teams and managing business operations.
• Strong leadership, communication, and independent problem-solving skills.
• Ability to effectively communicate with employees at all levels, residents, families, and external partners.
• Demonstrated ability to motivate teams, manage competing priorities, and drive results.
• Financial and operational management capabilities.
• Genuine sensitivity to the needs, preferences, and concerns of older adults.
• Ability to lift or carry objects weighing approximately 30 pounds or more as required.

Responsibilities

• Provide hands-on leadership and oversight of all community operations, ensuring a welcoming, safe, and well-maintained environment.
• Establish a positive workplace culture built on teamwork, accountability, communication, and resident-centered service.
• Lead, coach, and develop department leaders, including Marketing, Life Enrichment, Food & Beverage, Maintenance, and Housekeeping.
• Set clear expectations, monitor performance, and hold team members accountable for achieving community goals.
• Partner with executive leadership to establish strategic priorities and implement initiatives that support the continued success of Estates of Woodlake.
• Drive occupancy and revenue goals through effective marketing strategies, community tours, outreach, and relationship building.
• Build strong relationships with healthcare providers, referral partners, local organizations, and other community stakeholders.
• Represent Estates of Woodlake professionally and positively throughout the New Hope and surrounding communities.
• Oversee the community budget and financial performance, including payroll, food costs, receivables, billing, and collections.
• Monitor key performance indicators and develop action plans to achieve occupancy, revenue, and expense goals.
• Identify opportunities to improve operational efficiency while maintaining high standards of resident service.
• Ensure appropriate management of employee records, payroll, workers' compensation, FMLA, and unemployment claims.
• Ensure compliance with all applicable federal, state, and local regulations, licensing requirements, and company policies.
• Promote a culture of safety, quality, and continuous improvement.
• Monitor operational practices and implement corrective actions and performance improvement plans when needed.
• Ensure team members receive appropriate training and understand their responsibilities.

Skills

Leadership

Communication

Problem solving

Financial management

Operational management

People development

Team motivation

Education

Bachelor's degree

Job description

Estates of Woodlake in New Hope, MN, is seeking an experienced Executive Director to lead our senior living community. This hands-on leader will focus on resident experience, team development, regulatory compliance, and occupancy growth.

You will inspire department heads, manage the budget, partner with providers, and drive excellence in service. RM Management supports a culture of care and inclusion for residents and staff.