Executive Director, Senior Care & PACE Operations

myPlace Health; Compton (CA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Onsite work

Annual bonus

Generous PTO

11 holidays + floating

401(k) with match

Wellness program

Employee recognition

Job summary

myPlace Health is seeking an Executive Director to serve as the senior operating leader for a market, owning strategy, operations, culture, growth, and regulatory performance. You will partner with clinical and operational leaders to deliver high-quality care, strong outcomes, and member satisfaction while building a diverse, high-performing team.

You will establish clear strategy, foster accountability, and collaborate with national leaders to optimize systems supporting market performance and

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Public Health, Gerontology, or a related field required.
• Minimum of 10 years of progressive experience in healthcare operations, care delivery, or related business leadership roles.
• Minimum of 7 years of supervisory, managerial or executive leadership experience.
• Passion for serving high-risk, vulnerable, and frail older adults.
• Leadership experience building, scaling, growing, improving, and/or turning around care delivery businesses or clinical business units.
• Demonstrated understanding of or experience leading care management functions within PACE, Medicaid managed care, Medicare Advantage, or other government-sponsored health plan models.
• Proven ability to inspire, lead, coach, and mentor high-performing teams in a way that reinforces organizational culture and values.
• Strong ability to communicate confidently and persuasively with internal audiences.

Responsibilities

• Serve as the executive operating leader for the market with full accountability for strategy, planning, operations, participant experience, compliance, and overall performance outcomes.
• Partner with local and national clinical and operational leadership to drive high-quality care, strong clinical outcomes, participant satisfaction, operational excellence, and regulatory compliance.
• Lead, develop, and retain a high-performing, diverse market team, including clinical and operational leaders, to support excellent care delivery and sustainable market success.
• Establish, communicate, and model a clear operating strategy and culture vision that promotes accountability, engagement, service excellence, and alignment with organizational goals.
• Collaborate with national leadership to implement, optimize, and sustain the infrastructure, systems, and operational processes needed to support all aspects of market performance.
• Serve as the local expert in the care model and PACE regulatory requirements, ensuring the market maintains compliance and implements effective operational solutions to meet regulatory and organizational standards.
• Oversee market financial performance, including budget development, resource planning, and ongoing monitoring of financial and operational results.
• Represent the organization externally by building and maintaining effective relationships with providers, strategic partners, community-based organizations, and regulatory stakeholders.
• Identify and advance opportunities to strengthen and adapt the care model to meet local community needs, improve participant outcomes, and leverage strategic partnerships.
• Foster a culture of continuous learning, improvement, and operational ownership by leading with flexibility, sound judgment, and a service-oriented approach that supports participants, caregivers, and staff.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Skills

Healthcare ops

Leadership

Staff development

Strategic planning

Regulatory knowledge

Communication

Care delivery

Education

Bachelor’s degree

Job description

myPlace Health is seeking an Executive Director to serve as the senior operating leader for a market, owning strategy, operations, culture, growth, and regulatory performance. You will partner with clinical and operational leaders to deliver high-quality care, strong outcomes, and member satisfaction while building a diverse, high-performing team.

You will establish clear strategy, foster accountability, and collaborate with national leaders to optimize systems supporting market performance and