Executive Director, Quality, Risk & Compliance

Family Health Center; Kalamazoo (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Family Health Center in Kalamazoo, MI seeks a Director of Quality, Risk Management, and Compliance to provide strategic leadership for quality improvement, patient safety, credentialing, and regulatory compliance. This role collaborates across clinical and operational leadership to align with HRSA, NCQA, CMS, and payer requirements.

The DQRC will oversee data reporting, risk assessments, incident management, and annual risk planning, fostering a culture of safety and continuous improvement

Qualifications

• Licensed Healthcare Professional with quality/risk leadership experience.
• Master’s degree in health services, nursing, or related field preferred.
• Valid MI Driver’s License.
• Minimum 3-5 years of healthcare leadership experience.
• Familiarity with Medicare/Medicaid federal guidelines and agency programs.

Responsibilities

• Provide strategic leadership for Quality Improvement/Quality Assurance and continuous improvement.
• Establish measurable quality goals, performance indicators, and improvement priorities.
• Monitor quality measures, patient outcomes, and operational performance to identify opportunities.
• Lead quality improvement projects with charters, interventions and metrics.
• Oversee audits, monitoring, and performance assessments for compliance.
• Coordinate credentialing, privileging, and risk-related activities with leadership.
• Ensure compliance with HRSA, FTCA, NCQA, CMS, and other requirements.
• Lead risk management and patient safety education for staff.
• Chair the Quality and Risk Committees and report to leadership and boards.

Skills

Leadership

Quality improvement

Risk management

Regulatory compliance

Credentialing & privileging

Education

Master’s degree in health services/related field

CPHQ certification preferred

LEAN training preferred

Valid MI Driver’s License

Tools

EHR systems

Data analytics

Job description

Family Health Center in Kalamazoo, MI seeks a Director of Quality, Risk Management, and Compliance to provide strategic leadership for quality improvement, patient safety, credentialing, and regulatory compliance. This role collaborates across clinical and operational leadership to align with HRSA, NCQA, CMS, and payer requirements.

The DQRC will oversee data reporting, risk assessments, incident management, and annual risk planning, fostering a culture of safety and continuous improvement