Quality, Risk & Compliance Director

Family Health Care Center Of Kalamazoo; Kalamazoo (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Family Health Care Center Of Kalamazoo is seeking a Director of Quality, Risk Management, and Compliance to lead the organization's quality improvement, patient safety, risk management, credentialing, and regulatory programs. The role partners with clinical leadership to ensure high-quality, safe, equitable, and compliant care while mitigating organizational risk.

The individual will oversee data reporting, performance measurement, audits, and governance reporting, and provide leadership for a

Qualifications

• Minimum 3–5 years of healthcare leadership experience.
• Knowledge of Medicare/Medicaid federal guidelines and payer requirements.
• Operational experience in an FQHC setting.

Responsibilities

• Provide strategic and operational leadership for quality, risk management, and compliance programs.
• Develop and monitor systems for quality improvement, patient safety, and regulatory readiness.
• Oversee credentialing, privileging, and provider competency activities.
• Lead audits, risk assessments, RCAs, and incident investigations with cross-functional teams.
• Coordinate reporting to executives and governing bodies on quality and safety metrics.

Skills

Quality/Risk Leadership

Regulatory Compliance

Strategic Planning

Education

Master’s degree in health services, Nursing, or related field

LEAN training

Certified Healthcare Quality Professional (CPHQ) preferred

Job description

Family Health Care Center Of Kalamazoo is seeking a Director of Quality, Risk Management, and Compliance to lead the organization's quality improvement, patient safety, risk management, credentialing, and regulatory programs. The role partners with clinical leadership to ensure high-quality, safe, equitable, and compliant care while mitigating organizational risk.

The individual will oversee data reporting, performance measurement, audits, and governance reporting, and provide leadership for a