Executive Director of Operations | Senior Living Leader

Benchmark Senior Living; Yarmouth (ME); On-site; USD 122,000 - 149,000; Full time

Benefits offered by this job

8 paid holidays

3 floating holidays

Vacation leave

Health & Wellness PTO

Medical, Vision & Dental

Job summary

Benchmark Senior Living in Yarmouth, ME is seeking an Executive Director of Operations to lead a community, manage the budget and occupancy goals, staffing, and overall customer service. The role requires an RCA or LNHA licensure and a bachelor’s degree in healthcare administration, hospitality management, or business.

With 3–5 years of management or healthcare experience, you will drive operational excellence, training, and recruitment while maintaining strong stakeholder relationships.

Qualifications

• Bachelor’s degree in Healthcare Administration, Hospitality Management, or Business preferred.
• 3–5 years of management or healthcare related experience.
• Managerial role responsible for multiple disciplines.
• Budgeting and staffing experience.
• Proficiency with Windows applications such as Excel and Outlook.
• Ability to lift a minimum of 50 pounds.

Responsibilities

• Authorize all purchases, provide onsite sales support, and conduct monthly family meetings.
• Participate in training and development of new employees; implement initiatives for efficiency.
• Lead community staff to deliver high-quality care and service.
• Review bills and statements; analyze revenue projections; adjust as needed.
• Manage the Sales Director and network with hospital/referral sources.
• Assist in hiring and recruitment; handle resident and family grievances.

Skills

Budgeting

Staffing

Leadership

Communication

Education

Bachelor's degree in Healthcare Admin / Hospitality / Business

Tools

Excel

Outlook

Job description

Benchmark Senior Living in Yarmouth, ME is seeking an Executive Director of Operations to lead a community, manage the budget and occupancy goals, staffing, and overall customer service. The role requires an RCA or LNHA licensure and a bachelor’s degree in healthcare administration, hospitality management, or business.

With 3–5 years of management or healthcare experience, you will drive operational excellence, training, and recruitment while maintaining strong stakeholder relationships.