Executive Director, Client Business Lead

Adelphi Group; Los Angeles (CA); On-site; USD 150,000 - 250,000; Full time

Job summary

Omnicom Media in Los Angeles seeks an Executive Director to lead high-value client relationships, drive growth, and oversee team performance. You will collaborate with executive leadership and SBU leads to deliver strategic solutions and ensure financial alignment across accounts.

You will also manage staffing, salary budgeting, and cross-functional collaboration to maximize client value, while steering thought leadership and best practices across borders.

Qualifications

• Proven leadership and development of high-performing teams.
• Track record in managing senior-level client relationships and outcomes.
• Experience translating data into growth strategies and value for clients.

Responsibilities

• Lead and develop client relationships to drive revenue and expansion.
• Collaborate with SBUs and executives to align strategy and senior leadership.
• Oversee P&L and salary management across client accounts.
• Staff group needs and manage salary budgets in partnership with MD.
• Build a culture of accountability, growth, and client success.
• Identify and execute opportunities to increase revenue within existing portfolios.

Skills

Team leadership

Client management

Strategic growth

Budget oversight

Cross-functional collaboration

People management

Education

Bachelor’s degree or equivalent

Job description

Agency:

Omnicom Media

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Overview As OM continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client we are onboarding! Summary As a Executive Director, you are a key member of the organization, collaborating closely with executive leadership (Managing Director, CEO, CFO) and strategic business unit (SBU) leads. Your primary role is to strengthen client relationships—both internally and externally—by showcasing the value of the company’s offerings and driving business growth through exceptional client service. In partnership with the Managing Director, you also play a critical role in managing various administrative responsibilities for your team, including talent management, succession planning, and performance reviews. Oversee financial responsibilities such as P&L oversight and salary management are also key components of your role. Responsibilities Learn and utilize Omni, in order to effectively leverage our people-based marketing platform to drive targeted audience activation, develop creative channel planning ideas, analyze digital content inventory, and contribute to the overall success of our marketing efforts. Manage relationships with senior-level clients, actively seeking out opportunities that deliver added value. Your focus is on nurturing long-term partnerships, identifying growth areas, and consistently aligning with the client’s evolving needs. Develop and strengthen relationships with global counterparts to ensure a seamless and unified approach to client management across borders. Spearhead key initiatives such as new business development, training seminars, and client education sessions. These projects contribute to the overall growth of the agency and position the company as a thought leader in the industry. Provide input and leadership help ensure that cross-functional teams are aligned in delivering innovative, results-driven solutions that enhance client success. Accountable for ensuring financial transparency and meeting revenue goals across all client accounts, reporting directly to senior management. This includes financial oversight across multiple disciplines to ensure alignment with the company’s financial objectives. Responsible for identifying and executing opportunities to increase revenue within your existing client base. Working closely with SBUs (Strategic Business Units), you drive expansion opportunities to maximize the value of each client relationship. Responsible for the staffing needs of your group. In collaboration with the Managing Director, you also manage the group’s salary budgets, ensuring financial alignment while supporting growth and team needs. Build and lead a high-performing team by attracting and retaining top talent. A key focus is on career development and progression, ensuring that the best people stay engaged and continue to grow within the organization. Leading by example, you reinforce the company’s values, philosophies, and best practices. You are a role model for fostering a positive and collaborative work environment, and your leadership contributes to the development of a strong company culture. Experience Strong Team Leadership: Proven ability to lead and develop teams, fostering collaboration and high performance. Effective Client Management: Track record of successfully managing client relationships, driving satisfaction, and achieving growth. Cross-Team Collaboration: Demonstrated ability to collaborate seamlessly with diverse teams, working towards shared goals. Business Accountability: Exceptional business acumen, delivering results, managing budgets, and driving financial success. Strategic Insight: Ability to provide valuable insights and thought leadership, translating complex data into actionable strategies. Retail/eCommerce/Entertainment experience Relevant post‑secondary education, training, or equivalent experienceCalifornia, New York: $150,000.00-$250,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.