Executive Director, Campus Experience & Services

Genentech; San Francisco (CA); On-site; USD 233,000 - 433,000; Full time

Benefits offered by this job

Discretionary annual bonus

Job summary

Genentech, Inc. in South San Francisco seeks an Executive Director, Workforce Services to elevate the workplace experience for 13,500 employees and visitors, leading hospitality, amenities, and campus infrastructure across a large campus network.

The role reports to the Vice President of Site Services Operations, guiding multi-year redevelopment and future service concepts while partnering with HR, Digital Strategy, and Corporate Relations to enhance well-being and experiences.

Qualifications

• 15+ years leading hospitality-driven workplace operations.
• Experience managing 50+ direct staff and 400+ contingent personnel.
• Proven financial stewardship with large operating budgets.

Responsibilities

• Set multi-year vision and governance across four service pillars.
• Lead a large organization with 50 direct staff and 400+ contractors.
• Manage an operating budget over $60M with ROI modeling.
• Design continuity strategies during campus redevelopment.
• Collaborate with HR, Digital Strategy, and Corporate Relations on employee experience.
• Partner with Sustainability to meet carbon-reduction milestones.

Skills

Leadership 15+ years

Budget management

Executive stakeholder engagement

Education

Bachelor’s degree in Business, Hospitality, Marketing, or Communications

MBA preferred

Job description

Genentech, Inc. in South San Francisco seeks an Executive Director, Workforce Services to elevate the workplace experience for 13,500 employees and visitors, leading hospitality, amenities, and campus infrastructure across a large campus network.

The role reports to the Vice President of Site Services Operations, guiding multi-year redevelopment and future service concepts while partnering with HR, Digital Strategy, and Corporate Relations to enhance well-being and experiences.