Executive Director

Senior Lifestyle; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health

Dental

Vision

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle Corporation is seeking an on-site Executive Director for Park Creek Place of North Wales in Pennsylvania. You will lead daily operations, ensuring the highest standards of hospitality and resident satisfaction in alignment with HEART values.

You will manage staff, budget, licensing, and community engagement, while driving occupancy and delivering respectful, high-quality service to residents and families.

Qualifications

• Strong communication with residents, guests and coworkers.
• Proven leadership and people-management abilities.
• Experience in budget management and operational oversight.

Responsibilities

• Act as the on-site executive for all operations at the community.
• Maintain resident retention by engaging with residents and families.
• Respond promptly to walk-ins, calls and inquiries.
• Monitor competitors to stay competitive.
• Meet occupancy and lease targets and maintain meaningful contacts.
• Oversee budget accountability and cash flow to minimize variances.
• Hire, train, and discipline staff in line with policy.
• Maintain all local, state, and federal licenses.
• Protect resident rights and deliver respectful service.
• Represent the community in local and professional organizations.
• Manage other support and management roles as needed.

Skills

Communication

Leadership

People management

Budget management

Education

Bachelor's degree (preferred)

Job description

• Community Name: Park Creek Place of North Wales

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.

Job Description

• Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed.
• Maintains resident retention by working with residents and their families, dealing with any issues that arise.
• Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Keeps up to date with information about competitors.
• Meets all expectations of meaningful contacts, leases and occupancy.
• Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.
• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
• Maintain all local, state, and federal licenses for the community.
• Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect.
• Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations.
• Manage other support level and management roles as needed.

Qualifications

• A Bachelor’s Degree is preferred.
• 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry.
• You professionally communicate and listen to residents, guests, and coworkers.
• You have great management skills and a willingness and desire to work harmoniously with all staff members.
• You have the ability to switch tasks quickly and often.
• You currently have an active Driver’s License.

Benefits

• health
• dental
• vision
• retirement benefits
• short-term disability
• long-term disability
• paid time off
• DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

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