Executive Director

Aljoya Mercer Island; Mercer Island (WA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Life insurance

Disability insurance

FSAs

401(k) match

Vacation 15 days

Paid holidays

Sick time

Employee Assistance Program

Leadership bonuses

Longevity bonuses

Employee discounts

Discounted ORCA pass

Job summary

Era Living seeks an Executive Director to manage Aljoya Mercer Island, providing 24-hour leadership for overall community operations and resident-centered services in line with company policies and laws. You will drive hospitality, service delivery, and financial objectives while leading staff and fostering connections with residents and families.

The role requires experience in operations leadership within retirement living or related hospitality sectors, a relevant bachelor’s degree, and

Qualifications

• 5 years' experience in Operations Management in retirement-living, assisted-living or related hospitality industries
• Bachelor's degree preferred (health-related, business, or gerontology)
• Must have current certification as specified by state agency or ability to obtain within state guidelines (WAC 388-78A-2520)
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire

Responsibilities

• Provide 24-hour leadership for community operations and care delivery.
• Lead sales and marketing to meet census goals.
• Ensure regulatory compliance with city, state, and federal agencies.
• Develop and implement systems for comprehensive service/care.
• Engage with staff, residents, and families aligned with Era Living’s mission.

Skills

Staff supervision

Fiscal responsibility

Business administration

Public relations

Relationship building

Leadership

Strategic planning

Regulatory compliance

Project management

Communication

Education

Bachelor's degree (health-related, business, or gerontology)

WAC 388-78A-2520 certification requirement

Caregiver Dementia & Mental Health Manager Training

Fundamentals of Care or Home Care Aide certification

Tools

Microsoft Word

Microsoft Excel

Job description

Aljoya Mercer Island - $120,000 - $140,000 annually | Unique Opportunity! Great Benefits!

Era Living is seeking an Executive Director to become the newest member of our Senior Leadership team. We are offering a unique opportunity to manage one of our premier, high occupancy communities – Aljoya Mercer Island. Aljoya Mercer Island offers a blend of high-end style, local flair, and exceptional care services in a beautiful retirement community. With high occupancy and low staff turnover, this is a dream job for an experienced senior housing leader!

Competitive Compensation and a Complete Benefits Package including:

• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 15 days per year
• 8 paid holidays per year
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Leadership bonuses
• Longevity bonuses
• Employee discount programs
• Discounted ORCA commuter pass

Primary Responsibilities:

The Executive Director is a full-time role responsible for providing 24‑hour leadership and direction for overall community operations, ensuring delivery of quality care and resident‑centered services in accordance with company policies and governing regulations. This role actively manages hospitality and service delivery goals for the community establishing a strategic plan to meet the financial objectives. As the Executive Director, you will lead the community, implementing organizational goals, fostering positive relationships with staff and residents, and promoting Era Living’s mission, philosophy, and values in all internal and external interactions.

• Responsible for all aspects of the sales and marketing department including participating as an individual contributor ensuring that the community census goals are met and maintained.
• Ensures compliance of programs and facilities with regulatory agencies (city, state and federal). Stays informed and monitors standards and compliance.
• Provides leadership in developing and implementing systems for efficient and comprehensive service/care.
• Participates in state and national organizations instrumental in developing and giving guidance to long term care programs, policies and legislation.

Knowledge, Skills, and Abilities:

• Proven success in a management role including:
• Supervision of staff
• Fiscal responsibility
• A thorough understanding of business strategies
• Proven knowledge of personnel and business administration, public relations, and community based long‑term care
• Able to develop and maintain effective working relationships with all residents, employees, family members, senior management, and visitors
• Strong organizational skills and attention to detail; ability to meet strict deadlines and manage multiple projects
• Good judgment and problem solving skills
• Sensitivity to the needs and concerns of older adults
• Ability to maintain resident and Era Living confidentiality
• Computer literacy with experience using Word and Excel
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required

Education and Experience:

• 5 years' experience in Operations Management in retirement‑living, assisted‑living or related hospitality industries, required.
• Bachelor's degree (health‑related, business, or gerontology field), preferred.
• Must have current certification as specified by state agency or ability to obtain certification within state agency guidelines:
• Able to meet the requirements of the WAC (Washington Administrative Code) outlined in 388-78A-2520
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire

About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.