Executive Director

Willow Ridge Memory Care; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary with bonus

Health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development

Company-paid life insurance

Employee Assistance Program

Job summary

Willow Ridge Memory Care in North Carolina seeks an experienced Executive Director to oversee daily operations, lead the team, and ensure high-quality resident care. This role will drive budgeting, compliance, occupancy, and community relations, collaborating with sales, clinical leaders, and staff to maintain a compassionate, compliant, and high-performing community.

Ideal candidates bring a healthcare administration background, strong leadership and financial skills, and a passion for elder

Qualifications

• Bachelor’s degree in healthcare administration, business, or related field preferred.
• 2+ years of leadership experience in assisted living, memory care, or senior living operations.
• Strong knowledge of state and federal senior living regulations and compliance.
• Proven experience in financial management, staff development, and resident relations.
• Excellent leadership, communication, and problem-solving skills.
• Valid NC Assisted Living Administrator License (or ability to obtain).
• Compassion for and desire to work with the elderly.

Responsibilities

• Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.
• Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team.
• Foster strong relationships with residents and their families, ensuring high levels of satisfaction.
• Develop and manage annual operating and capital budgets. Monitor financial performance and control expenses.
• Ensure compliance with all licensing requirements, safety standards, and company policies.
• Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.
• Collaborate with clinical leaders to ensure the delivery of high-quality care and services.
• Represent Willow Ridge Memory Care within the local community, building relationships with healthcare professionals and organizations.

Skills

Leadership

Communication

Problem solving

Financial management

Education

Bachelor’s degree in healthcare administration or related field

Job description

Are you a dynamic leader passionate about enhancing the lives of seniors? Willow Ridge Memory Care is seeking an experienced Executive Director to oversee daily operations, team leadership, and resident care at Willow Ridge Memory Care.

Why Join Willow Ridge Memory Care?

At Willow Ridge Memory Care, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary with bonus potential
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Operational Leadership: Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.
• Team Development: Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team. Provide ongoing coaching and performance management. Operates within established budgetary guidelines
• Resident & Family Engagement: Foster strong relationships with residents and their families, ensuring high levels of satisfaction. Address concerns promptly and creates a positive, inclusive community environment.
• Financial Management: Develop and manage annual operating and capital budgets. Monitor financial performance, control expenses, and implement strategies to meet or exceed revenue and profitability targets.
• Regulatory Compliance: Ensure compliance with all licensing requirements, safety standards, and company policies. Maintain readiness for inspections and audits.
• Sales & Marketing Support: Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.
• Quality Assurance: Collaborate with clinical leaders to ensure the delivery of high-quality care and services that meet the evolving needs of residents.
• Community Outreach: Represent Willow Ridge Memory Care within the local community, building relationships with healthcare professionals, vendors, and civic organizations to promote the community’s visibility and reputation.

Qualifications

• Bachelor’s degree in healthcare administration, Business, or related field preferred
• 2+ years of leadership experience in Assisted Living, Memory Care, or senior living operations
• Strong knowledge of state and federal senior living regulations and compliance
• Proven experience in financial management, staff development, and resident relations
• Excellent leadership, communication, and problem-solving skills
• Valid NC Assisted Living Administrator License (or ability to obtain
• Must have compassion for and desire to work with the elderly.