Executive Director

Primrose Retirement Communities; Appleton (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off (PTO)

401(k) with generous company match

Company-Paid life insurance

Employee Assistance Program (EAP)

Early access to earned wages

Job summary

Primrose Retirement Communities is seeking an Executive Director for our Appleton community. You will provide overall leadership, ensuring high-quality resident care, regulatory compliance, and financial stewardship while leading a diverse team.

You will partner with residents, families, and staff to create a warm, supportive environment where people feel valued and empowered to thrive. Strong communication and budgeting skills are required to drive the community's success.

Qualifications

• Bachelor’s degree in healthcare administration, gerontology, business, or a related field preferred.
• 3+ years of leadership experience in senior living, assisted living, healthcare, or a related industry.
• Demonstrated success leading teams and managing community operations.
• Knowledge of federal, state, and local regulations related to assisted living and memory care.
• Meets or has the ability to meet applicable state requirements for Assisted Living Executive Directors.
• Experience managing budgets, financial performance, and operational goals.
• Strong leadership, communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities, maintain regulatory compliance, and respond to urgent community needs as necessary.
• Proficiency with Microsoft Office and the ability to learn and effectively use EHR, scheduling, payroll, and other business software systems.

Responsibilities

• Ensures continuity and consistency in delivery and quality of services, including nursing care, resident engagement, dining services, housekeeping, and general maintenance.
• Builds positive relationships with residents and families, encourages open communication, and addresses questions and grievances promptly.
• Develops, implements, and administers budgets, ensuring food, supply and labor costs stay within parameters and addressing variances.
• Oversees all business-related activities such as deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and teams in upholding company policies and core values.
• Oversees onboarding and ensures new hire and annual staff training requirements are met.
• Oversees performance of all community departments, provides feedback, and applies disciplinary actions as needed.

Skills

Leadership experience

Budgeting and financial management

Regulatory compliance

Communication and relationship‑builder

Team development

Strategic planning

Education

Bachelor’s degree in healthcare administration or related field

Tools

Microsoft Office

Electronic health records (EHR) systems

Scheduling/payroll systems

Job description

Full-Time Salaried Position | Primarily Days with Occasional Evenings, Weekends & On-Call Responsibilities

Meaningful Work, With People at the Center

At Primrose Retirement Communities , we've been enriching the lives of seniors for more than 35 years through exceptional care and meaningful connections. We're seeking a dedicated and experienced Executive Director to provide overall leadership and operational oversight for our Appleton Community.

In this role, you'll lead community operations while ensuring exceptional resident experiences, quality care and services, financial stewardship, regulatory compliance, and team development. You'll partner with residents, families, and team members to create a welcoming environment where people feel valued, supported, and empowered to thrive. Through strong leadership and a commitment to the Primrose Mission and Core Values, you'll help drive the success of the community while making a meaningful impact in the lives of seniors every day.

What We Offer:

• Competitive Pay
• Paid Time Off (PTO)
• 401(k) with Generous Company Match
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Early Access to Earned Wages

More about the position responsibilities:

• Ensures continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
• Builds positive relationships with residents and their families, encourages effective communication by promoting an open-door policy, and addresses questions, concerns and grievances in a timely, professional manner.
• Develops, implements, and administers budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
• Responsible for overseeing all business-related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
• Oversees employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
• Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.

Qualifications:

• Bachelor’s degree in healthcare administration, gerontology, business, or a related field preferred.
• 3+ years of leadership experience in senior living, assisted living, healthcare, or a related industry.
• Demonstrated success leading teams and managing community operations.
• Knowledge of federal, state, and local regulations related to assisted living and memory care.
• Meets or has the ability to meet applicable state requirements for Assisted Living Executive Directors.
• Experience managing budgets, financial performance, and operational goals.
• Strong leadership, communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities, maintain regulatory compliance, and respond to urgent community needs as necessary.
• Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and the ability to learn and effectively use electronic health records, scheduling, payroll, and other business software systems.