Executive Deskside Support

Turn2Partners; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Turn2Partners in the United States is seeking an Executive Deskside Support specialist to provide hands-on IT help for senior leaders and staff.

You will manage Windows and Mac devices, Teams Rooms, and Microsoft 365 while ensuring secure access, device readiness, and reliable collaboration tools in a fast-paced environment.

Qualifications

• Experience supporting executives and staff in a professional environment.
• Proficiency with Windows and macOS, and endpoint management tools.
• Strong customer-focused service and documentation skills.

Responsibilities

• Provide hands-on technical support for executive leadership and office staff.
• Install, configure, troubleshoot, and maintain Windows and Mac devices.
• Support Microsoft Teams Rooms, conferencing tech, and end-user collaboration tools.
• Manage user accounts, hardware deployment, and inventory.
• Troubleshoot networking, printers, projectors, and AV equipment.
• Coordinate IT projects and document processes.
• Deliver responsive, customer-focused support with cross-functional collaboration.

Skills

Windows & macOS administration

Microsoft Teams Rooms

Microsoft 365 & Active Directory

Hardware deployment

Network troubleshooting

Printers & AV equipment

Help desk ticketing

Inventory & asset management

Executive/VIP support

Technical documentation

Job description

Role: Executive Deskside Support

Location: Northern Virginia

Type: Full-Time | Onsite (4-5 days/week)

About the Team: Join a collaborative technology team supporting a well-established education-focused organization. You'll play a key role in delivering reliable IT support while ensuring leadership, staff, and end users have the technology they need to succeed.

What You’ll Do

• Provide hands-on technical support for executive leadership and office staff.
• Install, configure, troubleshoot, and maintain Windows and Mac devices.
• Support Microsoft Teams Rooms, conferencing technology, and end-user collaboration tools.
• Manage user account provisioning, hardware deployment, and inventory.
• Troubleshoot networking, printers, projectors, interactive displays, and other classroom/office technology.
• Coordinate IT projects, document processes, and maintain accurate support records.
• Deliver responsive, customer-focused support while collaborating with cross-functional IT teams.

Core Tech & Skills

• Windows & macOS administration
• Microsoft Teams Rooms
• Microsoft 365 & Active Directory
• Hardware deployment and lifecycle management
• Network troubleshooting (wired & wireless)
• Printers, scanners, projectors, and AV equipment
• Help desk ticketing systems
• Inventory and asset management
• Executive/VIP support
• Technical documentation