Executive Deskside IT Support Specialist (Onsite)

CHS Career Site; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

CHS Career Site is seeking an onsite Corporate Deskside Support Team member to provide comprehensive desktop support for executives and corporate clients. Responsibilities include imaging, equipment deployment, software installation, and dedicated support for executive meetings, with on-call rotation as needed.

The role is 100% in-office, Monday through Friday, 8:00 AM – 5:00 PM, focusing on rapid issue resolution and strong customer service within a fast-paced environment.

Qualifications

• H.S. Diploma or GED required.
• Associate Degree in Information Technology or related field preferred.
• 0-1 years of experience in desktop or LAN support required.
• Experience with enterprise IT systems and help desk ticketing tools preferred.
• 2+ years of experience supporting Active Directory for end-users.
• 4+ years of experience troubleshooting IT infrastructure (network, PC, software, servers) preferred.

Responsibilities

• Provide deskside support to executives and corporate clients, including imaging and deployment.
• Manage remote and deskside incidents, hardware/software deployment, imaging laptops/desktops/VDI equipment.
• Support LAN networking and Avaya phone/mobile device support for internal/external customers.
• Participate in on-call rotation for ACC/Avasure 24/7 operations.

Skills

Customer service

Communication

Time management

Detail oriented

Troubleshooting

Team player

Education

H.S. Diploma or GED

Associate Degree in IT or related field

Tools

Active Directory

Help desk ticketing tools

Windows

Office Suite

Networking fundamentals

Job description

CHS Career Site is seeking an onsite Corporate Deskside Support Team member to provide comprehensive desktop support for executives and corporate clients. Responsibilities include imaging, equipment deployment, software installation, and dedicated support for executive meetings, with on-call rotation as needed.

The role is 100% in-office, Monday through Friday, 8:00 AM – 5:00 PM, focusing on rapid issue resolution and strong customer service within a fast-paced environment.