Executive Concierge

Northwell Health; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Northwell Health is seeking an administrative services professional to support hospital patient families and care teams in New York. The role involves coordinating transportation, accommodations, and essential business services, while maintaining accurate records for nursing units.

Responsibilities include organizing patient services, handling room amenity requests, assisting with personnel records, and ensuring compliance with applicable laws and internal policies.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Responsibilities

• Organizes the hospital services for patients and cares for their stay.
• Ensures the patients receive special orders and transportation services are available.
• Coordinates room amenity requests like painting, windows, or temperature control services.
• Coordinates and assists in the administration and the accuracy of personnel records.
• Solves problems and provides timely assistance to residents and prospects with care.
• Builds brand loyalty and achieves resident retention goals by ensuring a consistently positive experience and a meticulously cared for community.
• Organizes front desk logs, package rooms, and freight elevators among others.
• Assists in the ordering, receiving, stocking, and distribution of office supplies.
• Assists in compliance with all laws, rules, regulations, policies, and procedures within the community.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Education

High School Diploma or equivalent

Job description

Job Description

Executes administrative services for hospital patient families, including helping to provide transportation, accommodations, and business services. Prepares, compiles, and maintains records in nursing unit. Coordinates and facilitates operations and services supporting patient and family centered care.

Job Responsibility

• Organizes the hospital services for patients and cares for their stay.
• Ensures the patients receive special orders and transportation services are available.
• Coordinates room amenity requests like painting, windows, or temperature control services.
• Coordinates and assists in the administration and the accuracy of personnel records.
• Solves problems and provides timely assistance to residents and prospects with care.
• Builds brand loyalty and achieves resident retention goals by ensuring a consistently positive experience and a meticulously cared for community.
• Organizes front desk logs, package rooms, and freight elevators among others.
• Assists in the ordering, receiving, stocking, and distribution of office supplies.
• Assists in compliance with all laws, rules, regulations, policies, and procedures within the community.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).