Executive Client Strategy & Analytics Lead

FIS; Atlanta (GA); On-site; USD 187,270 - 318,360; Full time

Benefits offered by this job

Multifaceted role

Global environment

Challenging projects

Employee benefits

Education & development

Collaborative culture

Job summary

FIS is seeking a results-oriented leader to guide client strategy and analytics within its Client Office. You will set strategic direction, translate insights into action, and partner with senior leaders to grow client engagement and value.

You will design engagement frameworks, define segmentation, and develop operating models that support governance and delivery at scale across a global financial services technology organization.

Qualifications

• Strong experience in strategy, analytics or business planning roles, ideally from management consulting, investment banking or similar high rigor environments.
• Proven ability to translate complex analysis into clear recommendations and executable plans.
• Experience working directly with senior executives, including preparation of board level materials.
• Excellent executive communication and storytelling skills.
• Track record of contributing to or delivering transformation initiatives end to end.
• Ability to operate at pace in complex, matrixed organizations.

Responsibilities

• Establish a clear "North Star" vision for client engagement, setting direction, priorities and expectations.
• Design and evolve client engagement frameworks that drive long term loyalty, satisfaction and value.
• Define client segmentation strategies to maximize impact across priority client and product groups.
• Lead development of the Client Office operating model, including governance, accountability and links to delivery.
• Drive senior stakeholder engagement to support planning, decision making and execution.
• Own competitive intelligence, board materials and investor reporting, including Senior Leader speaking points where required.

Skills

Strategy & analytics

Executive communication

Analytical reasoning

Transformation experience

Stakeholder engagement

Board materials familiarity

Job description

FIS is seeking a results-oriented leader to guide client strategy and analytics within its Client Office. You will set strategic direction, translate insights into action, and partner with senior leaders to grow client engagement and value.

You will design engagement frameworks, define segmentation, and develop operating models that support governance and delivery at scale across a global financial services technology organization.