The Executive Chef leads all shipboard culinary operations, ensuring exceptional food quality, guest satisfaction, financial performance, crew development, and compliance standards.
Key Responsibilities
- Lead and oversee all galley operations, ensuring consistent culinary, safety, sanitation, and brand standards.
- Monitor food quality through inspections, tastings, and hands-on operational leadership.
- Plan and manage schedules, food requisitions, production, staffing, training, and departmental activities.
- Maintain high standards of cleanliness, equipment maintenance, food availability, and public health compliance.
- Manage food costs and implement operational efficiencies to achieve financial targets.
- Engage with guests, resolve complaints, and act as an ambassador for the Cruises culinary experience.
- Lead, coach, train, and develop a large multicultural culinary team.
- Build a positive, respectful, and accountable team culture through effective communication and leadership.
- Identify and develop talent, provide performance feedback, and support career progression.
Qualifications & Experience
- Minimum 5 years’ experience as an Executive Chef leading teams of 30+ in a luxury hotel, resort, cruise ship, or large-scale banquet operation; cruise experience preferred.
- Culinary school degree required.
- Strong leadership and management skills in a multicultural, high-volume environment.
- Excellent communication, problem-solving, decision-making, and people skills.
- Proven ability to deliver exceptional personalized service and guest satisfaction.
- Strong knowledge of culinary operations, business planning, resource management, workforce planning, and financial targets.
- Experience developing teams, improving employee engagement, and managing performance.
- Computer proficiency, including Microsoft Word, Excel, and related systems.
- Strong presentation and communication skills.
Language & Physical Requirements
- Must be able to participate in emergency procedures and drills and lift/move up to 50 lbs.
- Role requires prolonged periods of standing and walking, frequent movement, and extensive travel.