Executive Assistant to the Chief Human Resources Officer (CHRO)

M&T Bank Corporation; Buffalo (NY); On-site; USD 54,000 - 90,000; Full time

Job summary

The Executive Assistant to the Chief Human Resources Officer (CHRO) at M&T Bank Corporation in Buffalo, NY, provides high-level confidential administrative support to the CHRO and HR leadership team, coordinating priorities and communications across the organization. This role acts as a trusted partner, adept at managing complex calendars, travel, and critical projects.

Ideal candidates will have 7+ years supporting C-suite executives, strong Microsoft Office skills, exceptional discretion, and

Qualifications

• Associate degree or equivalent combination of education and experience.
• Minimum 7 years of progressively responsible administrative support experience, including direct support of C-suite executives.
• Demonstrated experience supporting executives in a complex, fast-paced corporate environment.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, project management, and time management skills with the ability to manage multiple priorities simultaneously.

Responsibilities

• Serve as a strategic liaison between the CHRO, executive leadership, business partners, and external stakeholders, responding to inquiries and facilitating communication on sensitive and enterprise-wide HR matters.
• Manage and maintain the CHRO’s complex business calendar, prioritizing requests, resolving scheduling conflicts, and coordinating meetings across multiple stakeholders and time zones.
• Coordinate all travel arrangements and prepare detailed itineraries and briefing materials for meetings and executive engagements.
• Support HR leadership with project-oriented assignments, including research, data gathering, reports, and presenting findings.
• Draft, edit, and manage non-routine correspondence, presentations, and executive materials on behalf of the CHRO.
• Perform complex administrative and project management responsibilities to keep HR operations running smoothly.
• Prepare and coordinate executive presentations, leadership meeting materials, agendas, minutes, and action items.
• Organize talent reviews, leadership meetings, employee engagement initiatives, board materials, and other HR processes.

Skills

Executive support

C-suite support

MS Office

Organizational skills

Communication skills

Discretion/confidentiality

Project management

Attention to detail

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Overview: The Executive Assistant to the Chief Human Resources Officer (CHRO) provides high-level, proactive, and highly confidential administrative support to the CHRO and Human Resources leadership team. This role serves as a trusted partner, managing complex executive priorities, facilitating communication across the organization, and ensuring the efficient operation of the Human Resources function. The ideal candidate thrives in a fast-paced environment, exercises exceptional judgment and discretion, and regularly interacts with senior executives, board-level stakeholders, and key business leaders.

Primary Responsibilities:

• Serve as a strategic liaison between the CHRO, executive leadership, business partners, and external stakeholders, responding to inquiries and facilitating communication on sensitive and enterprise-wide Human Resources matters.
• Manage and maintain the CHRO’s complex business calendar, exercising sound judgment in prioritizing requests, resolving scheduling conflicts, and coordinating meetings across multiple stakeholders and time zones.
• Coordinate all travel arrangements and prepare detailed itineraries, briefing materials, and supporting documentation for meetings, events, and executive engagements.
• Support the CHRO and HR leadership team with project-oriented assignments, including conducting research, gathering and analyzing information, preparing reports, and presenting findings and recommendations.
• Draft, edit, and manage non-routine correspondence, communications, presentations, and other executive-level materials on behalf of the CHRO.
• Perform complex administrative and project management responsibilities that enable the CHRO to focus on strategic priorities while ensuring the smooth operation of the Human Resources function.
• Prepare and coordinate executive presentations, leadership meeting materials, agendas, minutes, and follow-up action items.
• Organize and support talent reviews, leadership meetings, employee engagement initiatives, board materials, and other critical HR processes.
• Maintain confidential personnel, compensation, organizational, and business information with the highest level of discretion and professionalism.
• Process and maintain executive expense reports, department invoices, disbursements, and budget-related documentation as required.
• Build and maintain strong working relationships across all levels of the organization while demonstrating professionalism and excellent customer service.
• Ensure compliance with applicable policies, procedures, operational risk controls, and regulatory requirements.
• Promote an inclusive work environment that supports diversity, equity, and inclusion and reflects the M&T Bank brand.
• Maintain internal control standards, including the timely implementation of internal and external audit recommendations and resolution of issues identified by regulators, as applicable.
• Complete additional duties and special projects as assigned.

Education and Experience Required:

• Associate’s degree or equivalent combination of education and experience.
• Minimum of 7 years of progressively responsible administrative support experience, including direct support of C-suite executives or senior leadership.
• Demonstrated experience supporting executives in a complex, fast-paced corporate environment.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, project management, and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Proven ability to exercise discretion, maintain strict confidentiality, and use sound independent judgment.
• Strong attention to detail, problem-solving abilities, and a proactive, service-oriented mindset.

Preferred Qualifications:

• Bachelor's degree.
• Experience supporting a Chief Human Resources Officer or senior Human Resources leader.
• Experience coordinating executive-level meetings, board materials, and enterprise-wide initiatives.
• Familiarity with HR processes, organizational planning, talent management, or employee-related programs.
• Experience working within a highly regulated industry or large corporate environment.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $54,100.00 - $90,100.00 Annual (USD).

Location Buffalo, New York, United States of America.

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve.

M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

View M&T’s Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.