Executive Strategic Operations Analyst - Technology

M&T Bank Corporation; Buffalo (NY); On-site; USD 75,000 - 124,000; Full time

Job summary

M&T Bank Corporation seeks a data-driven program analyst in Buffalo, NY to support cross-functional initiatives aligned with strategic objectives. You will assist in planning, roadmapping, and delivering key programs with senior leaders and internal teams.

The ideal candidate has 3+ years of relevant experience, strong analytical skills, and proficiency in data reporting tools. The role emphasizes adherence to risk controls, effective communication, and timely delivery within a large banking

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Strong analytical ability and attention to detail.
• Experience working independently and as part of a team.
• Excellent written and verbal communication skills.
• Self-motivated and results-driven with strong organization.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with PCs and office software, spreadsheets, databases, graphs, and presentations.

Responsibilities

• Participate in planning and implementing initiatives to achieve business objectives and outcomes.
• Support development of project roadmaps and plans.
• Provide analytical support for divisional projects with summary data and insights.
• Manipulate data using pivot tables, charts, and structured reporting for decision-making.
• Develop ad‑hoc and automated reports including workflow and trend analysis.
• Summarize qualitative and quantitative information for senior leadership decisions.
• Coordinate meetings and agendas with internal teams and partners to drive progress.
• Adhere to risk, regulatory standards, and internal controls; escalate risk issues as needed.
• Promote belonging and reflect the M&T Bank brand.
• Complete other related duties as assigned.

Skills

Strong analytical ability

Attention to detail

Teamwork

Communication skills

Self-motivated

Results-driven

Well-organized

Creative problem-solving

Interpersonal skills

Multi-tasking

Education

Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration

Tools

SQL

Programming

Statistical software

Job description

Overview

Works closely with senior managers within the Division of Technology to manage key initiatives, including supporting critical cross-functional projects tied to the Bank’s strategic objectives, improving risk management, and ensuring efficiency and sustainability of core processes. Leads and/or supports design, planning, and implementation for time-sensitive, critical programs and projects. Facilitates coordination across internal program teams, senior leaders, and partner groups to ensure alignment and delivery.

Primary Responsibilities

• Participate in planning and implementing initiatives to achieve short- and long-term business objectives and strategic outcomes.
• Support development of project roadmaps and plans.
• Provide analytical support for divisional and Bank-wide projects, including summary-level data analysis, interpretation, and development of actionable insights.
• Perform intermediate data manipulation and formatting using tools such as pivot tables, charts, and structured reporting to inform decision-making.
• Develop and produce ad‑hoc and automated reports, including workflow, project status, and trend analysis.
• Synthesize qualitative and quantitative information into clear, concise summaries for senior leadership and stakeholder decision‑making.
• Coordinate discussions and agenda development for regular meetings with internal program teams, senior leaders, and partner groups to drive alignment and progress.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
• Identify risk‑related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned

Education and Experience Required

• Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience
• Strong attention to detail
• Experience working independently and functioning as a member of a team
• Strong analytical ability
• Creative problem‑solving skills
• Strong interpersonal skills necessary for business partner relationships within and outside the organization
• Strong written and verbal communication skills
• Self‑motivated
• Results‑driven
• Well‑organized
• Experience handling multiple tasks and working under time constraints in support of various assignments
• Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software

Education and Experience Preferred

• Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration
• Minimum of 4 years’ relevant work experience
• Banking/financial industry experience
• Six Sigma, Lean or Process Improvement, or project management‑related education
• Experience with SQL, programming and statistical software
• Experience with financial, regulatory and/or process analysis, and technical writing
• Curious and innovative

Salary

M&T Bank is committed to fair, competitive, and market‑informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

About M&T Bank

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long‑lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.