Executive Assistant to Retail Leadership

Goodwillswpa; Pittsburgh (Allegheny County); On-site; USD 55,000 - 60,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Retail Executive Assistant to provide essential administrative and operational support to the Retail Division, including calendar management, travel arrangements, and meeting logistics, while overseeing divisional payroll and expense tracking.

This role partners with the Retail Support Team to align workflows and priorities, demanding discretion with confidential information and exceptional organizational skills

Qualifications

• Bachelors Degree and 4+ years' experience, Associates Degree and 6+ years' experience, or HS Diploma and 8+ years' experience.
• Experience in administrative support, retail operations, or office management.
• Experience supporting senior leadership in a fast-paced environment.
• Experience leading a small team or administrative function is strongly desired.
• Proficient in Microsoft Office Suite, ERP or payroll systems a plus.
• Strong communication, organization, and discretion required; nonprofit or mission-driven experience is desired.

Responsibilities

• Provides direct administrative and clerical support to the Chief Retail Operations and Sustainability Officer and Vice President of DGR including scheduling, travel arrangements, and meeting logistics
• Coordinates the development and maintenance of administrative tools, forms, and documentation across the division
• Serves as a point of contact between the retail leadership team and other departments, such as People Services, Human Services, Finance, IT, and Facilities
• Compiles and maintains retail division reports related to payroll, labor allocation, expense trends, administrative costs and overall divisional financial performance
• Maintain a current and up-to-date understanding of and comply with all agency policies and procedures

Skills

Strong communication

Discretion

Organization

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Tools

Microsoft Office Suite

ERP systems

Payroll systems

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Retail Executive Assistant to provide essential administrative and operational support to the Retail Division, including calendar management, travel arrangements, and meeting logistics, while overseeing divisional payroll and expense tracking.

This role partners with the Retail Support Team to align workflows and priorities, demanding discretion with confidential information and exceptional organizational skills