Executive Assistant to Chief Executive Officer

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Concord Hospitality Enterprises is seeking an Executive Assistant to the CEO to provide high-level administrative, operational, and strategic support. You will manage the CEO's calendar, coordinate communications, and assist with board and leadership initiatives.

The role requires discretion, professionalism, and superb organizational skills to facilitate executive office operations and drive efficiency across the organization.

Qualifications

• 7+ years of progressive executive administrative support experience, including direct support of a C-suite executive.
• Experience managing highly complex calendars and executive priorities.
• Exceptional written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Strong organizational, project management, and problem-solving skills.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Manage and maintain the CEO's complex calendar, including meetings, travel, speaking engagements, and events.
• Prioritize competing demands and optimize the CEO's time.
• Prepare meeting agendas, presentations, reports, briefing materials, and follow-up items.
• Screen and prioritize inbound communications for the CEO.
• Coordinate board, committee, and leadership meetings; prepare materials and minutes.
• Track action items from meetings and liaise with stakeholders.
• Arrange complex domestic and international travel and events.
• Support strategic initiatives with milestones, deadlines, and deliverables.
• Maintain professional communications and gatekeeper responsibilities for the CEO.
• Uphold confidentiality and exercise discretion in all executive communications.

Skills

Executive calendar management

C-suite support

Communication skills

Discretion and confidentiality

Project management

Stakeholder management

Organizational skills

Problem-solving

Education

CAP certification

Tools

MS Office Suite

Outlook

Teams

SharePoint

PowerPoint

Excel

Job description

As the Executive Assistant to the CEO, you will provide high-level administrative, operational, and strategic support to our Chief Executive Officer. You will serve as a trusted partner to the CEO, managing complex schedules, facilitating communications, coordinating executive initiatives, and ensuring the efficient operation of the executive office. An ideal candidate for this role is someone who is highly organized, proactive, discreet, and capable of handling sensitive and confidential information with professionalism.

Executive Support:

• Manage and maintain the CEO's complex calendar, including meetings, travel, speaking engagements, and special events. This must always be up to date with changes.
• Prioritize competing demands and ensure effective use of the CEO's time.
• Coordinate and prepare meeting agendas, presentations, reports, briefing materials, and follow-up action items.
• Screen and prioritize incoming communications, correspondence, and requests.
• Draft, edit, and prepare professional communications on behalf of the CEO.

Board and Leadership Support:

• Coordinate Board of Directors meetings, committee meetings, and executive leadership meetings as requested
• Assist in the preparation of board materials, reports, minutes, presentations, and supporting documentation.
• Track and monitor action items resulting from board and executive meetings.
• Serve as a liaison between the CEO, Board members, executive leaders, owners, and external stakeholders.

Travel and Event Coordination:

• Arrange complex domestic, private and international travel itineraries.
• Coordinate executive meetings, leadership retreats, conferences, and special events.
• Ensure seamless execution of logistics and schedules.

Project and Operational Management:

• Support strategic initiatives by tracking milestones, deadlines, and deliverables.
• Conduct research, compile data, and prepare executive summaries and reports.
• Assist with special projects and cross-functional initiatives as assigned.
• Identify opportunities to improve efficiency and effectiveness within executive office operations.

Communication and Relationship Management:

• Build positive relationships with internal and external stakeholders.
• Serve as a gatekeeper and ambassador for the CEO's office.
• Facilitate communication across departments and leadership teams.
• Maintain the highest standards of professionalism and customer service.

Confidentiality and Discretion:

• Handle confidential company, financial, legal, personnel, and business information with absolute discretion.
• Exercise sound judgment in managing sensitive situations and executive communications.

Qualifications Required:

• 7+ years of progressive executive administrative support experience, including direct support of a C-suite executive.
• Demonstrated experience managing highly complex calendars and executive priorities.
• Exceptional written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong organizational, project management, and problem-solving skills.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Experience:

• Experience supporting a CEO, President, or Chief Executive Officer.
• Hospitality, service, management company, or multi-location organization experience.
• Experience with Board of Directors administration and governance support.
• Certified Administrative Professional (CAP) designation or similar professional certification.

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Tuition assistance.
• Discounted hotel stays.
• Extensive training and career development opportunities.

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!"

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.