Executive Assistant/Special Projects Coordinator - Patient Access Organization

Uclahealthcareers; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

UCLA Health is seeking an Executive Assistant/Special Projects Coordinator for the Patient Access Organization (PAO) to provide analytical support, coordinate projects, and handle administrative tasks across the leadership team.

The role focuses on managing the Senior Director's calendar, correspondence, and cross-functional project work to improve access and scheduling workflows within UCLA Health's ambulatory enterprise.

Qualifications

• Provide professional analytical support to PAO leadership
• Coordinate and manage projects for the Senior Director
• Provide administrative support across PAO and leadership team

Responsibilities

• Manage the Senior Director's calendar and correspondence.
• Handle administrative tasks and various PAO projects.
• Support other PAO leadership team members as needed.

Job description

Description

UCLA Health runs and operates over 300 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization (PAO) serves as the centralized access team for UCLA Health’s ambulatory enterprise, ensuring timely, convenient, and equitable access to care for patients and the communities we serve. Our teams oversee high-volume centralized scheduling and call center operations, new patient referral intake and navigation, enterprise template and capacity management, workforce training and quality oversight, and scheduling pathways and technology optimization, including decision tree development and digital innovations. We operate at the intersection of operations, technology and clinical partnership to align supply and demand, streamline workflows, and continuously improve how patients enter and engage with UCLA Health.

The Executive Assistant/Special Projects Coordinator for the PAO provides professional analytical support, project coordination and management, as well as specialized and general administrative support. The incumbent is responsible for managing the Senior Director'`calendar, correspondence, administrative tasks and various projects as assigned. This role will also support other leadership team members across the PAO.