Location: Chicago (River North), onsite Monday–Friday
Reports To: Principals
Type: Full-Time
About the Role
We're looking for a highly organized, proactive Executive Assistant / Operations Manager to serve as the quarterback of our business operations. This role goes well beyond calendar management. You'll be the right hand to the Principals: anticipating needs, coordinating key initiatives, and driving execution across the organization.
This role suits someone who thrives in a fast-paced environment, takes charge without constant direction, and wants a central role in scaling a growing real estate business.
Key Responsibilities
Executive Support
- Serve as the primary point of contact between the Principals and internal and external stakeholders
- Manage the Principals' calendars and prioritize meetings
- Prepare agendas, take concise notes, and drive follow-through on action items
- Keep the Principals briefed with the right context, data, and updates to make quick decisions
- Own internal projects, keeping deadlines on track and stakeholders aligned
- Identify workflow gaps and recommend improvements
Communications & Brand
- Draft correspondence, presentations, and reports
- Maintain the company website, including content updates and listings
- Manage the company's LinkedIn presence with a consistent brand voice
- Track deal flow and key timelines for acquisitions, leases, and dispositions
- Support due diligence by gathering and organizing property documents, contracts, and vendor materials
- Coordinate across acquisitions, asset management, the Principals, and third parties
- Schedule property tours, inspections, and meetings
- Maintain internal databases, project files, and document storage
- Open property bank accounts for new acquisitions and refinances
- Prepare service contracts and engage vendors
- Respond to tenant requests
- Deposit rent checks and reconcile credit card statements
- Handle travel planning and day-to-day office management
- Coordinate with third party IT provider
Qualifications
- 3+ years in executive support, chief of staff, or operations
- Self-starter with a strong sense of ownership and accountability
- Exceptional organization, communication, and problem-solving skills
- Able to manage multiple priorities calmly
- Discretion and professionalism with confidential information
- Proficient in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word), Adobe, and WordPress; Rent Manager or similar property management software a plus
- Experience with LLC formation and related filings
- Illinois notary, or willing to become one within 120 days of start