Executive Assistant (NCS) - Department of Human Resources

Baltimore City; Baltimore (MD); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Wellness programs

Life/AD&D

Job summary

Baltimore City is seeking an Executive Assistant to provide high-level support to the Director and Chief Human Capital Officer within the Department of Human Resources.

You will manage complex scheduling, coordinate meetings, and develop briefing materials, ensuring timely, accurate reporting and executive-ready documents in a fast-paced government environment.

Qualifications

• Associate degree from an accredited college or university.
• Five (5) years of experience performing complex analytical support; executive assistant preferred.
• Experience supporting executives in a government or large organization is a plus.

Responsibilities

• Provides direct executive support to the Director and Chief Human Capital Officer.
• Manages calendar, email triage, meeting coordination, and prioritization of executive work.
• Prepares briefing materials, reports, presentations, and executive summaries.

Skills

Executive support

Calendar management

Written/verbal communications

Customer service

Diplomacy

Interpersonal skills

MS Office

Education

Associate degree

Tools

Microsoft Office

Email/communication tools

Job description

THIS IS A NON-CIVIL SERVICE POSITION

_ Salary Range: _

_ $62,998.00 - $100,643.00 Annually _

_ Hiring Salary Range _:

_ $62,998.00 - $81,820.00 Annually _

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The Department of Human Resources seeks an Executive Assistant to provide executive level support to the Director and Chief Human Capital Officer.

Essential Functions

• Provides direct executive support to the DCHCO by ensuring the Executive Office is operationally prepared, responding to immediate requests, coordinating impromptu meetings, greeting and assisting visitors, preparing meeting spaces and materials, and addressing time-sensitive operational matters that arise throughout the workday.
• Manages the DCHCO’s daily workflow, including complex calendar management, high-volume email and correspondence triage, meeting coordination, and follow-up on executive priorities.
• Prepares briefing materials, talking points, executive summaries, reports, presentations, memoranda, correspondence, and decision-ready packets for executive meetings, presentations, and public engagements.
• Oversees the day-to-day administrative operations of the Executive Office, including document management, records administration, inventory control, procurement, and administrative support functions.
• Serves as the primary liaison between the DCHCO and the Mayor’s Office, elected officials, City agencies, Department of Human Resources senior leadership, employees, external partners, and other stakeholders.
• Builds and maintains productive working relationships through diplomacy, professionalism, political awareness, and exceptional customer service.
• Tracks strategic initiatives, monitors performance metrics, and maintains dashboards, logs, tracking systems, and other reporting tools to support executive decision-making.
• Conducts research, gathers and analyzes information, compiles data, and prepares recommendations, briefing materials, and reports to support operational improvements and executive initiatives.
• Monitors progress on executive assignments and ensures timely follow-through on directives across the agency and City

Minimum Qualifications

Education: Have an associate’s degree from an accredited college or university.

AND

Experience: Have five (5) years of experience performing complex analytical support for an operational, technical, or administrative function is required. Experience as an Executive Assistant is preferred.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Knowledge of the principles and practices of public administration
• Ability to develop, implement, and interpret policies, procedures and directives.
• Ability to plan, organize and coordinate a program of administrative functions in a governmental organization.
• Knowledge of methods and procedures for the collection, organization, interpretation, and presentation of information.
• Ability to effectively works with and build effective relationships with executives and employees within a diverse multi-cultural and political environment.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to research and compile administrative reports and documents and to analyze reports and statistical information.
• Excellent verbal and written communications skills.
• High level of professionalism, courtesy, tact, and diplomacy.
• Expertly navigates through and manages competing and shifting priorities with required urgency/immediacy.
• Highly intuitive, anticipates needs in advance, and initiates appropriate responsive action.
• Ability to establish and maintain effective working relationships with others.
• Skilled in providing meeting coordination and support.
• Ability to exercise independent judgment with minimal supervision.
• Ability to handle highly sensitive and confidential information with absolute discretion.
• Skilled in adapting quickly to changing priorities and deadlines.
• Ability to remain composed under pressure in a fast-paced executive environment.
• Ability to maintain the highest degree of discretion and confidentiality in handling personnel, labor relations, legal, medical, financial, and other sensitive or privileged information.
• Ability to apply sound judgment in managing confidential matters, resolving issues within delegated authority, and protecting the integrity of executive communications and records.
• Ability to communicate effectively, both orally and in writing, with diverse audiences.
• Ability to work independently with minimal supervision.
• Skilled in Microsoft Office Suite.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status,military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER