Executive Assistant, Main Street - Creative Operations

Disney Cruise Line - The Walt Disney Company; Burbank (CA); On-site; Confidential; Full time

Job summary

The Walt Disney Company seeks an Executive Assistant to support an SVP within Main Street, Disney’s global creative agency. You will manage a complex calendar, coordinate travel, draft senior communications, and ensure smooth information flow across a large, distributed team.

Ideal candidates have 3+ years in fast-paced environments, strong writing, and exceptional organizational skills. Proactive, discreet, and curious, you will enable senior leadership to operate at scale.

Qualifications

• 2+ years of work experience in a fast-paced, matrixed environment (entertainment, media, tech, or adjacent industries).
• Strong written communication skills—clear, concise, audience-appropriate.
• Exceptional organizational instincts; build systems, not just tasks.
• Sound judgment and discretion; handles sensitive information at senior executive level.
• Comfort with ambiguity; moves work forward without a perfect playbook.
• Highly proactive; anticipate needs and take initiative.
• Demonstrated professional curiosity; take on new challenges beyond role scope.
• Proficiency with Google Workspace, Microsoft Office, and calendar tools.

Responsibilities

• Manage a complex, high-volume calendar and protect prep time for the SVP.
• Coordinate travel/logistics; handle expense reporting accurately.
• Draft, proof, and route communications for the SVP, including org-wide emails and executive correspondence.
• Manage inflow/outflow of information; exercise judgment on escalation vs. routine handling.

Skills

Written communication

Organizational skills

Calendar management

Discretion

Proactivity

Google Workspace

Microsoft Office

Event coordination

Education

Undergraduate degree

Tools

Google Workspace

Microsoft Office

Calendar tools

Job description

About the Role & Team

Main Street is The Walt Disney Company’s first company-wide creative agency, bringing together marketing talent from across Disney’s businesses — entertainment, sports, experiences, consumer products, and more — into a single agency model designed to unlock the studio’s collective creativity through collaboration, shared purpose, and a unified approach to storytelling and brand expression.

Within Main Street, the Creative Operations organization provides the operational backbone that makes ambitious creative work possible. The SVP, Creative Operations leads a large team spanning project management, post production, finishing, traffic, media workflow, and data operations.

We are looking for an Executive Assistant who is curious about how it all works, energized by scale and complexity, and ready to use this role as a launching pad. If you want to understand how a large creative organization operates from the inside — and you’re ready to earn that access by being indispensable — this role is for you.

What You’ll Do

Executive Support & Operating Rhythm

• Manage a complex, high-volume calendar; anticipate conflicts, protect prep time, and ensure the SVP is set up for every meeting
• Coordinate travel and logistics; handle expense reporting with accuracy and timeliness
• Draft, proof, and route communications on behalf of the SVP — from org-wide emails to senior executive correspondence
• Manage the flow of information into and out of the office; exercise sound judgment about what needs escalation and what needs to just get handled

Team & Cross-Org Connectivity

• Serve as a connector across a large, distributed team spanning multiple functional disciplines
• Build trusted working relationships with EA counterparts, department leads, and executives across Main Street and the broader Disney enterprise
• Help plan and coordinate all-hands meetings, leadership offsites, and team events — logistics, materials, and run-of-show
• Track action items and decisions coming out of key meetings; follow through to ensure accountability across the org

Business Engagement

• Sit in on relevant meetings, take sharp notes, and synthesize key takeaways for distribution to the right people
• Assist with the preparation of presentations, briefing materials, and decks for senior audiences
• Stay informed on organizational priorities and proactively surface information the SVP needs to know
• Support special projects as they arise — this org moves fast, and opportunities to contribute beyond the job description will come regularly

What We’re Looking For

Basic Qualifications:

• 2+ years of work experience in a fast-paced, matrixed environment (entertainment, media, tech, or adjacent industries)
• Strong written communication skills — you write clearly, concisely, and calibrate well to audience and context
• Exceptional organizational instincts; you build systems, not just manage tasks
• Sound judgment and discretion; this role handles sensitive and confidential information and operates at the senior executive level
• Comfort with ambiguity; you don’t need a perfect playbook to move work forward
• Highly proactive; you anticipate needs and take initiative without waiting for direction
• Demonstrated professional curiosity, including taking on new challenges and responsibilities beyond typical role scope
• Proficiency with Google Workspace, Microsoft Office, and calendar and scheduling tools

Preferred Qualifications:

• 3+ years of professional experience
• Experience supporting a VP-level or above executive
• Familiarity with creative production, post production, or marketing operations environments
• Curiosity about how large media companies operate — from content strategy to the technical infrastructure behind it
• Undergraduate degree or equivalent experience

The hiring range for this position in Burbank, CA is $59,600 to $79,800 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.